Information Technology Management

Up–to–date coverage on how new technology is changing the way organizations operate and compete
Every day, new technology influences how organizations operate and compete in the current global environment, and this updated edition of a classic provides authoritative and streamlined coverage of this evolving topic. High–profile topics are discussed, such as social networks, green IS, and business intelligence, and global examples span a wide range of subject matter. You’ll explore IT governance, connectivity that blurs public and private lives, sustainability, enterprise social media, and viral and social marketing.Offers completely updated coverage on the evolving topic of the way organizations operate and compete in the current global environmentAddresses issues involving social networks, green IS, and business intelligenceFeatures real–world examples that deal with international issues
Packed with real–world examples and coverage of international topics, Information Technology for Management, Eighth Edition, is critical reading for anyone involved in this field.

Spis treści:
Part I Understanding Information Systems that Support Organizational Performance
1 Information Systems in the 2010s 1
2 IT Infrastructure and Support Systems 30
Part II Data and Network Infrastructure
3 Data, Text, and Document Management 56
4 Network Management and Mobility 91
5 IT Security, Crime, Compliance, and Continuity 120
Part III Web, Wireless, and Social Media Strategies
6 E–Business and E–Commerce 156
7 Mobile Computing and Commerce 189
8 Web 2.0 and Social Media 218
Part IV Operational and Enterprise Systems and Processes
6 E–Business and E–Commerce 156
7 Mobile Computing and Commerce 189
8 Web 2.0 and Social Media 218
9 Operationa l Planning and Control Systems 255
10 Enterprise Information Systems 283
11 Business Intelligence and Decision Support 321
Part V Managing IT, Business Processes, and Social/Ecology Responsibility
12 IT Strategic Planning 358
13 Business Process Management and Systems Development 389
14 Global Ecology, Ethics, and Social Responsibility 416
Glossary G–1
Technology Guides Online at www.wiley.com/go/global/turban
Cases Online at www.wiley.com/go/global/turban