The UX Book: Agile UX Design for a Quality User Experience

The UX Book, Second Edition: Designing a Quality User Experience excels with its comprehensive exploration of designing interaction that ensures a quality user experience. Combining breadth, depth and practical applications, this book takes a time-tested process-and-guidelines approach that not only provides readers with actionable methods and techniques, but also helps them retain a firm grounding in human-computer interaction (HCI) concepts and theory. The authors guide users through the UX lifecycle process, including contextual inquiry and analysis, requirements extraction, design ideation and creation, practical design production, prototyping, and UX evaluation.

Throughout this updated edition, the authors provide an increased emphasis on design, along with new chapters on Information Architecture. Students and practitioners alike will learn how to create and refine interaction designs that ensure a quality user experience.

A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors’ manual, dedicated web site, sample syllabus, examples, exercises, lecture slidesFeatures HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the fieldThe only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)

PART 1. INTRODUCTION 1. What is UX and UX design? 2. The Wheel: UX processes, lifecycles, methods, and technique 3. Scope, rigor, complexity, and project perspectives 4. Agile lifecycle processes and the Funnel Model of Agile UX 5. Prelude to the process chapters 6. Background: Introduction

PART 2. UNDERSTAND NEEDS 7. Usage research data elicitation 8. Usage research data analysis 9. Usage research data modeling 10. UX design requirements: User stories and requirements 11. Background: Understand Needs

PART 3. DESIGN SOLUTIONS 12. The nature of UX design 13. Bottom-up vs. top-down design 14. Generative design: Ideation, sketching, and critiquing 15. Mental models and conceptual design 16. Designing the ecology and a pervasive information architecture 17. Designing the interaction 18. Designing for emotional impact 19. Background: Design

PART 4. PROTOTYPE CANDIDATES 20. Prototyping

PART 5. EVALUATE UX 21. UX evaluation methods and techniques 22. UX evaluation: UX goals, metrics, and targets 23. Preparation for empirical UX evaluation 24. Empirical data collection methods and techniques 25. Analytical data collection methods and techniques 26. UX Evaluation: Data analysis 27. UX evaluation: Reporting results 28. Background: UX evaluation

PART 6. AGILE UX AND CONNECTIONS TO AGILE SE 29. Connecting agile UX with agile software development 30. Background: Agile connections

PART 7. AFFORDANCES AND DESIGN GUIDELINES 31. Affordances in UX design 32. The interaction cycle 33. UX design guidelines 34. Background: Affordances and UX design principles