CMDB Systems: Making Change Work in the Age of Cloud and Agile

CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization’s information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss:

Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plansProven and structured best practices for CMDB deploymentsClear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures

Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDBCovers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deploymentsProvides structured best practices for CMDB deploymentsDiscusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise

Section I: Failure is not an option 1. The Odds Are Against you 2. Why Bother: The Case for CMDB Section II: The Basics 3. Overview of ITIL & CMDB/CMS design and trends 4. CMDB Concepts Section III: Self Awareness and Goals 5.  IT Maturity Self Assessment 6. CMDB Use Cases 7. Can you close the gap? Section IV: Laying The Foundation 8. Develop a Project Plan 9. Assemble a plan 10. Selling the plan 11. Structuring your phase objectives for success – going from A to B is not a generic decision Section V: Getting Started 12. Step 1: Select a Starting Point 13. Step 2: Data Collection requirements 14. Step 3: Tool Selection 15. Where are you now?