OCEB Certification Guide: Business Process Management - Fundamental Level

OCEB Certification Guide delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experience.

Covers all of the topics on the Fundamentals exam, eliminating hours otherwise spent in research and prep time Includes sample test questions in each chapter with all answers in the appendix Expert authors provide a solid overview of business process management (BPM)

Chapter 1: Introduction Chapter 2: Basic Concepts of Business Administration Chapter 3: Basics of Business Processes Chapter 4: Basics Business Process Management Chapter 5: Business Modelling Chapter 6: Business Process Modelling with BPMN Chapter 7: Process Quality, Governance, and Metrics Frameworks Appendix 1: Coverage-Map OCEB Fundamental Appendix 2: Glossary Appendix 3: Solutions