Keeping Found Things Found: The Study and Practice of Personal Information Management

Keeping Found Things Found: The Study and Practice of Personal Information Management is the first comprehensive book on new 'favorite child' of R&D at Microsoft and elsewhere, personal information management (PIM). It provides a comprehensive overview of PIM as both a study and a practice of the activities people do, and need to be doing, so that information can work for them in their daily lives.

It explores what good and better PIM looks like, and how to measure improvements. It presents key questions to consider when evaluating any new PIM informational tools or systems.

This book is designed for R&D professionals in HCI, data mining and data management, information retrieval, and related areas, plus developers of tools and software that include PIM solutions.

Focuses exclusively on one of the most interesting and challenging problems in today's worldExplores what good and better PIM looks like, and how to measure improvementsPresents key questions to consider when evaluating any new PIM informational tools or systems

I. Foundations of Personal Information Management: Introduction: A study and a practice; A personal space of information; A framework for understanding PIM. II. Activities of Personal Information Management: Finding and re-finding: From need to information; Keeping and organizing: From information to need; Maintaining personal information for now and for later; Managing privacy and the flow of information; Measuring and evaluating a practice of PIM: Is it working?; Making sense of things. III: Solutions for PIM: Email goes away?; Search gets personal; PIM on the go; PIM on the Web; Bringing the pieces together. IV: Finding our way into the future. Appendix: Glossary of terms.