The Learning Alliance: Systems Thinking in Human Resource Development

Through numerous examples, illustrates how trainers and managers can work together to combine and implement systems technology with just–in–time and just–enough learning strategies that produce and sustain measurable, consistently effective results. Provides step–by–step guidance and hands–on tools for implementing each stage of the process—from goal setting to follow–up and maintanence—and includes a comprehensive checklist for conducting an organizational training audit and getting started.

Spis treści:
Beyond the Classroom: A Systems Approach to Organizational Learning.
Facilitating the Learning Process: New Roles for Trainers.
Barriers to Learning: Training Myths That Get in the Way.
Impact Mapping: Creating a Shared Vision Among Stakeholders.
Getting to the Heart of the Business: Principles for Highly Effective Training.
Linking Training to Business Goals.
Maintaining Customer Focus.
Using Systems Thinking to Integrate Work and Learning.
Using Measurement and Feedback for Continuous Improvement.
Making the Paradigm Shift.

Nota biograficzna:
ROBERT O. BRINKERHOFF is professor of educational leadership, Western Michigan University, and an internationally recognized human resource development consultant to numerous organizations worldwide including the U.S. Postal Service, Apple Computer, and The World Bank. He is author of Achieving Results From Training (Jossey–Bass, 1987). STEPHEN J. GILL is an indepAndent consultant on training needs analysis and evaluation. His clients include Ford Motor Company, General Motors, Steelcase, and Columbia Healthcare.

Okładka tylna:
Through numerous examples, illustrates how trainers and managers can work together to combine and implement systems technology with just–in–time and just–enough learning strategies that produce and sustain measurable, consistentl y effective results. Provides step–by–step guidance and hands–on tools for implementing each stage of the process—from goal setting to follow–up and maintanence—and includes a comprehensive checklist for conducting an organizational training audit and getting started.