Workplace Basics: The Essential Skills Employers Want Training Manual

Based on the findings of a three–year ASTD/U.S. Department of Labor nationwide study on how to develop a skilled workforce capable of meeting today′s business requirements. This comprehensive work explains how to implement training programs that develop the new basic skills workers will need."As the first comprehensive analysis of modern job–skill requirements, the volume earns a unique place in the literature."––Choice

Spis treści:
PrefaceThe Authors
Workplace Basics Advisory Panel and Skills Network
Part One: Setting Standards for Competency at Work
1. The Economic Impact of Basic Skills
2. The Skills Employers Want
Part Two: The Foundation: Learning How to Learn
3. Learning to Learn: Strategies for Acquiring Skills
Part Three: Basic Competency Skills: Reading, Writing and Computation
4. Reading for the New Workplace
5. Writing with Impact
6. Computation in a Technological Workplace
Part Four: Communication Skills: Speaking and Listening Effectively
7. Oral Communication Skills
8. Principles of Good Listening
Part Five: Adaptability Skills: Solving Problems and Thinking Creatively
9. Resourcefulness
10. Creative Thinking: New Ideas for Old Problems
Part Six: Developmental Skills: Managing Personal and Professional Growth
11. Self–Esteem: Confidence Leads to Competence
12. Motivation and Goal Setting: Developing a Personal Game Plan
13. Career Development: Planning for Today and Tomorrow
Part Seven: Group Effectiveness Skills: Working With Others
14. Interpersonal Skills
15. Teamwork
16. Negotiation
Part Eight: Influencing Skills: Making A Difference
17. Understanding Organizational Culture
18. Sharing Leadership
Part Nine: A Blueprint for Success
19. Guidelines for Establishing an Effective Workplace Basics Program

Okładka tylna:
Based on the findings of a three–year ASTD/U.S. Department of L abor nationwide study on how to develop a skilled workforce capable of meeting today′s business requirements. This comprehensive work explains how to implement training programs that develop the new basic skills workers will need."As the first comprehensive analysis of modern job–skill requirements, the volume earns a unique place in the literature."––Choice