BRICs and Beyond: Lessons on Emerging Markets

With its wide range of current case illustrations and concise summaries, this is a new–generation text that will welcome today s MBA student to the wider world of 21st century international business.

this book is needed not only because it looks at business from the BRICS points of view; it also looks at business from the point of view of tomorrow s business leaders, and the challenges that they will have to cope with. Professor Jonathan Gosling, Centre for Leadership Studies, and co–founder, The One–Planet MBA, the University of Exeter, UK

Stephanie Jones advises Western businesses on doing business in emerging economies in a refreshingly straightforward manner, integrating in a novel way her three decades of global, practical experience with the daily barrage of reporting on the BRICS distilling from these many lessons and principles Extracted from the Foreword, by Professor Wim Naudé, Director of Research, Maastricht School of Management

This book is timely and will be well situated to meet significant needs in business education. Written from the perspective of a highly recognised MBA educator, with practical orientation and use of case studies I can see Dr Jones book becoming a dynamically useful resource for MBA educators around the world. Dr Ian Sutherland, Assistant Professor and Director of PhD Program, IEDC Bled, Slovenia

Until now, I have not seen a business textbook that is covering so many emerging markets and so many relevant topics at once. For companies wanting to make a strategic choice about where they want their new markets to be, this book is of great value. Joost Dijkstra, Directeur, World Trade Centre, Heerlen, Aachen, Germany

Stephanie Jones is doing an excellent job providing in this book an abundance of practical cases based on real emerging market practice and by doing so she is filling the gap. Approaching business from this perspective has been long neglected. Leo Kerklaan, Director of Franeker Management Academy, The Netherlands

Foreword by Professor Wim Naudé, Director of Research, ix

Maastricht School of Management

About the Author xiii

Chapter 1 Introduction 1

Doing Business in Emerging Markets Risks, Opportunities and Practice

PART I RISKS 7

Chapter 2 Country Risk 9

Politics and Business in Emerging Markets

Chapter 3 Corporate Social Responsibility 57

Transparency, Ethics and Governance in Emerging Markets

Chapter 4 Business Culture 95

Cross–Cultural Management and People in Emerging Markets

PART II OPPORTUNITIES 119

Chapter 5 Marketing 121

Implementing Marketing Ideas into and from Emerging Markets

Chapter 6 Entrepreneurship and Innovation 151

Technology, Innovation and New Business Ventures in Emerging Markets

PART III PRACTICE 177

Chapter 7 Strategy and Operations 179

Changing Business Strategies and Operations in Emerging Markets

Chapter 8 Strategic Alliances 211

Western Business and Emerging Market

Business Working Together

Chapter 9 Lessons for Global Business 249

What We Can Learn from the BRICS and Beyond

Glossary 261

Reading List 267

Recommended Further Reading 275

Index 279

Dr Stephanie Jones is Associate Professor of Organizational Behavior at Maastricht School of Management (MSM), having graduated with a PhD from University College London, and a Bachelor s degree from the London School of Economics. Dr Jones has authored over 25 full–length internationally–published books on business and management. Her most recent books include Nelson s Way: Leadership Lessons from the Great Commander (Nicholas Brealey, 2005), textbooks for MSM on thesis writing, leadership and culture (Meyer & Meyer, 2007–9), Psychological Testing (Harriman House, 2010) and Leadership: Key Concepts (Sage, 2012). Previously a journalist and consultant, she has lived and worked in Hong Kong, China, India, Australia, Dubai and Kuwait. She teaches MBA students based across the world, in Asia, Africa, the Middle East, Eastern Europe and South America, especially courses on leadership, culture, corporate social responsibility and change management.