Business Chemistry: Practical Magic for Crafting Powerful Work Relationships

Praise for BUSINESS CHEMISTRY

"Proof that business and humor are a potent mix, Business Chemistry is an entertaining read with serious insights. It is the most useful tool I have seen to drive real and meaningful conversations about individual differences across contexts from the classroom, to the board room, to the living room."
Jennifer Aaker, author of The Dragonfly Effect and General Atlantic Professor at the Stanford Graduate School of Business

"Business Chemistry provides a straightforward and powerful approach to cultivating strengths and leveraging differences among team members. A refreshing blend of practical tips, entertaining anecdotes, and provocative questions, this is a must–read for any organization interested in building healthy, high–performing teams."
Elizabeth Bryant, vice president of Southwest Airlines University

"I was surprised by how quickly this book shed light on the dynamics I′ve encountered throughout my career. Whether you′re leading a strategic transformation, developing future leaders, or working to earn the trust of your board, understanding others′ perspectives is critical. Business Chemistry provides a shortcut to understanding what people want and need to get the best out of themselves and their teams."
Charles Holley, retired chief financial officer of Walmart

"The most effective leaders remain coachable throughout their careers. If you′re seeking a leadership edge, start with Business Chemistry. Kim and Suzanne will give you tools to improve your connections with people from all walks of life, appropriately consider others′ perspectives, and create team environments where individual differences become a collective strength. I haven′t met a single leader, in the corporate or sports arena, who wouldn′t benefit from understanding Business Chemistry."
Byron Spruell, president of operations, National Basketball Association

VI. Forward (by Punit Renjen,

Global CEO, Deloitte Touche Tohmatsu Limited)

1. CHAPTER 1 The Power of Chemistry

13. CHAPTER 2 Lay of the Land

BUSINESS CHEMISTRY CORE

19. CHAPTER 3 PIONEERS Value Possibilities and Spark Energy and Imagination

29. CHAPTER 4 GUARDIANS Value Stability and Bring Order and Rigor

39. CHAPTER 5 DRIVERS Value Challenge and Generate Momentum

49. CHAPTER 6 INTEGRATORS Value Connection and Draw Teams Together

62. CHAPTER 7 Recognizing Others Through Business Chemistry Tells

81. CHAPTER 8 Using Business Chemistry Responsibly

BUSINESS CHEMISTRY ELECTIVES

91. CHAPTER 9 What about Introverts and Extroverts?

103. CHAPTER 10 Stress, Career Aspirations, and Other Headlines

129. CHAPTER 11 Nature or Nurture? (And Other Timeless Questions)

BUSINESS CHEMISTRY APPLICATIONS

151. CHAPTER 12 Pioneers in Hell How to Stop Killing their Potential

169. CHAPTER 13 Guardians in Hell How to Stop Killing their Potential

185. CHAPTER 14 Drivers in Hell How to Stop Killing their Potential

203. CHAPTER 15 Integrators in Hell How to Stop Killing their Potential

220. CHAPTER 16 Creating Powerful Relationships with Colleagues, Customers, and Everyone Else

234. CHAPTER 17 Putting Business Chemistry to Work On Your Teams

260. CHAPTER 18 Got Chemistry?

ADDITIONAL CONTENT

265. About the Authors (or When a Pioneer and a Guardian Work Together)

271. Appendix: Details of the Business Chemistry System

294. Acknowledgements

296. Photo Credits

KIM CHRISTFORT is the architect and global leader of Deloitte′s Business Chemistry®, and national managing director of The Deloitte Greenhouse Experience.

SUZANNE VICKBERG, PHD, is the applied insights lead for The Deloitte Greenhouse Experience, a social–personality psychologist, and the lead researcher for Business Chemistry®.