Essentials of Supply Chain Management

Understand supply chains and how they work See how new technology changes supply chain operations Create supply chains for competitive advantage

Praise for ESSENTIALS OF SUPPLY CHAIN MANAGEMENT

"There are opportunities for every player in any supply chain to improve all aspects of supply chain management. Improving our customers′ bottom line through creative transportation solutions is on the mind of our employees every day. Michael Hugos provides the information and practical examples of how specialized expertise combined with collaboration can produce entirely new and profitable outcomes for our customers."
Laurel McGrath, VP and General Manager, Celtic International

"Michael Hugos presents the core concepts and techniques of supply chain management in a clear, concise, and easily readable style for those desiring an introduction to the subject or for those wanting to refine their understanding and application of supply chain issues. The case studies and executive insights are very useful in illustrating how to effectively employ supply chains to enable companies to accomplish their business goals."
Perry J. Gaid, Vice President of Purchasing, OneSource Facility Services, Inc.

"My company is involved in both manufacturing and distribution. Mr. Hugos′ book provides a valuable framework of concepts and techniques that people at all levels of the company can use to organize and improve our supply chain management capabilities and tie them to our business strategy."
Grant Watkinson, PhD, President, Coastwide Laboratories, Inc.

"...an excellent introduction into supply chain management...a book you should own and loan out to others frequently..." Supply Management, April 2003

"In clear and concise prose, this lean book outlines the most crucial tenets and concepts of supply chain management." Supply Chain Management Review, September/October 2003

Revised and expanded with new executive interviews, and explanations of important new technology and its impact on supply chain management, this Fourth Edition contains valuable tips, techniques, illustrative real–world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management.

Preface xi

Chapter 1 Key Concepts of Supply Chain Management 1

Chapter 2 Supply Chain Operations: Planning and Sourcing 41

Chapter 3 Supply Chain Operations: Making and Delivering 77

Chapter 4 New Technology Changes How Work Is Done 115

Chapter 5 Metrics for Measuring Supply Chain Performance 159

Chapter 6 Supply Chain Coordination 195

Chapter 7 Supply Chain Innovation for the Real–Time Economy 223

Chapter 8 Defining Supply Chain Opportunities 255

Chapter 9 Creating Supply Chains for Competitive Advantage 287

Chapter 10 Promise of the Real–Time Supply Chain 319

About the Author 337

Index 339

MICHAEL HUGOS is an author, award–winning chief information officer, and co–founder of SCM Globe, a cloud–based supply chain modeling and simulation application used in education and business. He has designed and delivered supply chain applications for organizations such as Microsoft Xbox, Starbucks Coffee, US Navy Medical Logistics Command, and World Food Program. Other books of his include Business Agility and Business in the Cloud.