Words of Wisdom from Women to Watch: Career Reflections from Leaders in the Commercial Insurance Industry

QUOTES FROM
WORDS OF WISDOM FROM WOMEN TO WATCH

"The tight rope between ′one of the boys′ and ′soft like a lady′ is untenable. Just imagine for a moment if every man were told that they needed to be softer, less abrasive, and more like a woman in their performance reviews."
Ingrid Lindberg, Customer Experience Officer, Chief Customer, 2009 Honoree

"One night, two young men sat at the bar and starting talking about how much they loved their sales jobs. I overheard their lively conversation about fun and travel and money. It sounded glamorous, so I engaged them to find out more. When they told me they worked for a pharmacy benefit management (PBM) company, I had no idea what that meant, but I asked if their company was hiring. When they said yes, I asked for contact information to send a resume. They laughed and told me they were not hiring women."
Artemis Emslie, CEO, MyMatrixx, 2015 Honoree

"There is not one single path to success, and whatever it is, you can′t walk it alone. It is absolutely crucial to develop a strong support network, both at work and at home."
Carolina Klint, President, U.S. South Zone, American International Group Inc., 2013 Honoree

"Not unlike many women in business, I was told early in my career that individual accolades I might receive were not mine alone and must be positioned for the team. Any focus on personal accomplishments would be perceived as bragging, self–promoting, and intimidating to coworkers. Regardless of my male counterparts′ use of the word I, for women, the use was viewed as abrasive and indicative of the woman lacking the skill set to be a team player and leader."
Kimberly George, Senior Vice President, Health Care Adviser, Sedgwick, 2011 Honoree

"As women, we so often believe that we have to be accomplished, perfect in essence, at something before we are good enough even to try and step into the ring."
Linda Lane, President, Harbor Health Systems, 2015 Honoree

"Do not tell the next generation what to do but rather be there as a guidepost. No one learns when someone else tells them what to do."
Carol Arendall, Vice President Safety and Risk Management, U.S. Foods Inc., 2007 Honoree

Joanne Wojcik

Acknowledgments xiii

Chapter 1 I m Strong 1
Ingrid Lindberg

Chapter 2 My College–Self Says, What Glass Ceiling? . . . My Now–Self Responds 15
Lindsey Frase

Chapter 3 Building Your Personal Brand 25
Kimberly George

Chapter 4 Hear Me Roar 35
Caryn Siebert

Chapter 5 Lessons Learned in a 30–Year Career 49
Carol Arendall

Chapter 6 The Myth of Work–Life Balance 57
Carolina Klint

Chapter 7 Dirty Glass Ceilings 65
Yvette Connor

Chapter 8 Integration: The Key to Happiness 79
Janet Pane

Chapter 9 Women on Boards 89
Terrie Pohjola

Chapter 10 A Growth Story 103
Carol L. Murphy

Chapter 11 What If . . . 117
Linda Lane

Chapter 12 Game Changers 129
Artemis Emslie

Appendix Women to Watch (by year) 139

About the Authors 151

Index 163