When Execution Isnt Enough: Decoding Inspirational Leadership

Praise for WHEN EXECUTION ISN′T ENOUGH

"In a world starved for good leadership, Claudio Feser′s book comes at the perfect time. Whether you lead one person or an entire organization, this easy–to–grasp handbook offers practical yet profound insights about how to inspire others around a shared purpose. If you′re ready to accept the awesome responsibility of leadership, this is the book for you!"
Bob Chapman, co–author of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family; Chief Executive Officer of Barry–Wehmiller

"I′ve read thousands of leadership books. This one is exceptional. Claudio Feser is not only a brilliant business thinker, he is also a gifted storyteller. Inspiring others is the holy grail of leadership. Read this book and you will be inspired."
Rolf Dobelli, author of the million–copy bestseller The Art of Thinking Clearly

"Claudio Feser is a very good writer, and this book will make leadership interesting and enjoyable for every reader. His messages are fundamental if you want to understand what it takes to be an effective leader."
Mario Greco, Chief Executive Officer, Zurich Insurance Group

"If you want to be an inspiring leader, read this book and put its principles to work. A practical guide for those who want to lead organizations to higher performance by capturing hearts and minds."
Joe Jimenez, Chief Executive Officer, Novartis AG

"Claudio Feser shows us a leader is most inspiring when head, heart, and hand are aligned. Through story, theory, research, concepts, and his own invaluable experience counseling leaders, Feser brings a wealth of support to the generative practice of this renewing alignment."
Robert Kegan, Harvard University; co–author of An Everyone Culture: Becoming a Deliberately Developmental Organization

"By drawing on rigorous research, Claudio Feser presents a menu of practical techniques to engage and mobilize people in organizations undergoing significant change. A stimulating read!"
Jörg Reinhardt, PhD, Chairman of the Board of Directors, Novartis AG

Foreword by Manfred Kets de Vries

Introduction

Part I: Inspiring and Influencing

Chapter 1: Influ The Prologue

Chapter 2: Inspirational Leadership Matters

Chapter 3: The science of influence

Chapter 4: The Neuroscience of Inspirational Leadership

Chapter 5: Influ The Consultations

Part II: Inspiring Others

Chapter 6: Influ I hate school

Chapter 7: How to inspire

Chapter 8: Influ Finding Empathy

Part III: Targeting Inspirational Appeals

Chapter 9: Influ They want you out

Chapter 10: What Are People Like?

Chapter 11: Tailoring Influencing Approaches

Chapter 12: Influ Winning Carl Back

Part IV: Inspiring at Scale

Chapter 13: Influ We have an offer

Chapter 14: Inspiring at Scale: The Influence Model

Chapter 15: Influ The Epilogue

Afterword

Appendix I: Leadership Behaviors

Appendix II: Organizational Health Index

Appendix III: Personality Markers

Appendix IV: Emotional Disposition Markers

References

Acknowledgements

About the Author

Index

CLAUDIO FESER is a senior partner in the Zurich office of McKinsey & Company. He is the leader of McKinsey Academy, a practice of the firm that focuses on helping organizations develop leaders. He is the author of Serial Innovators: Firms That Change the World, published by Wiley.