The Patient Revolution: How Big Data and Analytics Are Transforming the Health Care Experience

Praise for the patient revolution

"A full 50% of the US population has at least one chronic disease that requires ongoing monitoring and treatment. Our current health care system is woefully inadequate in providing these individuals with the treatment and support they need. This disparity can only be addressed through empowering patients to better care for themselves and giving providers better tools to care for their patients. Both of those solutions will require the development and application of novel technologies. In Krisa Tailor′s book The Patient Revolution, a blueprint is articulated for how this could be achieved, culminating in a vision for a learning health system within 10 years."
Ricky Bloomfield, MD, Director, Mobile Technology Strategy; Assistant Professor, Duke Medicine

"In The Patient Revolution, Krisa Tailor astutely points out that 80% of health is impacted by factors outside of the health care system. Amazon unfortunately knows more about our patients than we do. The prescriptive analytics she describes will allow health care providers to use big data to optimize interventions at the level of the individual patient. The use of analytics will allow providers to improve quality, shape care coordination, and contain costs. Advanced analytics will lead to personalized care and ultimately empowered patients!"
Linda Butler, MD, Vice President of Medical Affairs/Chief Medical Officer/Chief Medical Information Officer, Rex Healthcare

"The Patient Revolution provides a practical roadmap on how the industry can capture value by making health and care more personalized, anticipatory, and intuitive to patient needs."
Ash Damle, CEO, Lumiata

"Excellent read. For me, health care represents a unique economy one focused on technology, but requiring a deep understanding of humanity. Ms. Tailor begins the exploration of how we provide care via the concepts of design thinking, asking how we might redesign care with an eye toward changing the experience. She does an excellent job deconstructing this from the patient experience. I look forward to a hopeful follow–up directed at changing the provider culture."
Alan Pitt, MD, Chief Medical Officer, Avizia

"Whether you′re a health care provider looking to gain an understanding of the health care landscape, a health data scientist, or a seasoned business pro, you′ll come away with a deeper, nuanced understanding of today′s evolving health care system with this book. Krisa Tailor ties together in a comprehensive, unique way the worlds of health care administration, clinical practice, design thinking, and business strategy and innovation."
Steven Chan, MD, MBA, University of California, Davis

Foreword

Preface

Acknowledgments

About the Author

Part 1: Think

Chapter 1: Introduction

Pain points

The birth of a startup

Experience is the teacher of all things

#healthcaretrends

Chapter 2: Insight

The Experience Blueprint

Dennis story

Defining my criteria

Chapter 3: Inspiration

Learning from banking

Learning from retail

Learning from Healthcare

But how do they do it?

Chapter 4: Ideation

The fun part

The personal health cloud

Part 2: Do

Chapter 5: Implementation Part 1

Technology feasibility

Big Data

Analytics

Trends Impacting Advanced Analytics

Kicking it up a notch

Behavioral analytics

Personal health analytics

Visual Analytics

Service delivery

Public health

Other health research

Chapter 6: Implementation Part 2

Back to the blueprint

Tools for Providers and Payers

Population Health Analytics

Consumer tools

Consumer Choice and Transparency

Where Will Transparency Lead Us?

What Is an APCD?

What s the landscape?

The key to success: big data analytics

Establishing an APCD

Why APCDs?

Clinical Trial Data Transparency

Chapter 7: Implementation Part 3

The Shifting Incentive and Its Adoption

Why Episode Analytics?

Constructing an Episode of Care

What Constitutes an Episode of Care?

Calculating the Cost of an Episode

Patient and Population: Analyzing Costs and Outcomes

The Holistic View of a Patient

Additional Analytics for Value–Based Care

Chapter 8: Innovation

Putting it all together

Exponential growth

Modernization

Traditional Modern

Interoperability Roadmap

Chapter 9: Individual

Build for how the healthcare system should work

Rethink workflows and experiences

Develop things that work together

Final Thoughts

Appendix: Chapter Summaries

Part 1: Think

Part 2: Do

Index

KRISA TAILOR is a Global Industry Consultant in SAS′ Health & Life Sciences Global Practice where she helps health care organizations worldwide to address today′s most pressing challenges in health care service and delivery. She has worked across a variety of areas within health care, including policy, product management, and consulting. She is also the CEO and cofounder of Remedy a digital platform for chronic pain management (remedymypain.com).

#thepatientrevolution