Global Logistics and Supply Chain Management

Think of the many different products and services that are purchased and consumed each day how do they reach the end–user? What does this cost? What happens when something goes wrong?

Logistics and Supply Chain Management (SCM) are the areas of study which help us to explore and answer these questions. Today they play a very important role in underpinning the success of many organisations across the public and private sectors and impact how we live our lives. While the origins of logistics and SCM are firmly embedded in the manufacturing domain, the successful applications of logistics and SCM principles and practices are becoming increasingly relevant in the services area also see for example, the many changes that have recently been driven into healthcare systems and airlines.

Global Logistics and Supply Chain Management, now in its third edition, provides essential reading for anybody studying SCM and logistics. Encompassing both practical and strategic perspectives, it takes a truly global perspective, recognising the transnational nature of logistics activities in today s world.

Key features of this new and extended third edition include:

18 up–to–date chapters on all aspects of logistics and SCM, including coverage of emerging and important topics such as security, technology and automation in logistics, supply chain data flows, logistics and the internet of everything, sustainability, supply chain vulnerability and trade facilitation. New chapters include one on management science applications, which provides an easy and clear introduction to key quantitative techniques that can be applied to logistics and SCM. 12 updated case studies, including new case studies on air cargo, port city logistics, automobile manufacturing logistics and logistics infrastructure appraisal.

A comprehensive package of supplementary material is available on the accompanying website at www.wiley.com/college/mangan, including an Instructor s Manual, PowerPoint slides and case teaching notes for lecturers, as well as quizzes and an online glossary for students.

Foreword

About the Authors

About the Contributors

Preface

Acknowledgements

Map

PART ONE: LOGISTICS AND SUPPLY CHAIN CONTEXT

1. Introduction

2. Globalisation and International Trade

3. Supply Chain Relationships

4. Supply Chain Strategies

Part One Case Studies

Dell s Configure–to–Order (CTO) Supply Chain Strategy

The Medical Devices Company

Humanitarian Aid Supply Chains

Global Supply Chains in Motion: The Case of Jaguar Land Rover

PART TWO: LOGISTICS AND SUPPLY CHAIN OPERATIONS

5. Transport in Supply Chains

6. Transport Security

7. Logistics Service Providers

8. Procurement

9. Inventory Management

10. Warehousing and Materials Handling

11. Technology in the Supply Chain

12. Information and Finance Flows in the Supply Chain

Part Two Case Studies

John Lewis Partnership: Semi–Automated National Distribution Centre

Air Cargo in the United Kingdom

Port Logistics City: A Case Study of Melbourne in Australia

PART THREE: SUPPLY CHAIN DESIGNS

13. Supply Chain Vulnerability, Risk, Robustness and Resilience

14. Sustainable Logistics and Supply Chain Systems

15. Reverse Logistics

16. Service Supply Chains

17. Management Science Applications

18. Emerging Supply Chain Designs

Part Three Case Studies

Patient Safety and the Pharmaceutical Supply Chain

Contamination in the Bulk Agri–Commodity Logistics Chain

Why Supply Chains Should Be Involved in Product Design

EIB Transport Project Appraisal

From Terrestrial to Extraterrestrial Supply Chain Networks

Glossary

Index

John Mangan is Professor of Marine Transport and Logistics at Newcastle University, UK and Chandra Lalwani is Adjunct Professor at RMIT University, Melbourne, Australia.