Three: The Human Resources Emerging Executive

A COMPREHENSIVE GUIDE TO THE EVOLVING ROLE OF HR LEADERSHIP

Author Ian Ziskin has written the definitive guide for aspiring and experienced human resources professionals who want to thrive in the ever–evolving field of HR. Drawing on the author′s deep experience as well as interviews with top level HR leaders and noted academics, THREE is filled with the most relevant and current information available on the topic. At the heart of the book, the author targets the three complementary dimensions of the role of HR professionals:

"In THREE, Ian Ziskin has distilled his insight and wisdom into a game–changing, highly practical, and forward–thinking tool that raises the bar on HR capability by addressing the what, who, when, where, why, and how of great HR leadership."
John W. Boudreau, Professor and Research Director, Center for Effective Organizations, USC Marshall School of Business

"Ian Ziskin has created an engaging and delightfully readable work. But make no mistake his experience, insight, and thoughtful advice are right on the money for any aspiring future CHRO."
Ronald Sugar, Former Chairman and CEO, Northrop Grumman Corporation and Member of the Boards of Directors of Chevron, Amgen, and Apple

"Ian Ziskin has been able to crystalize over three decades of impressive HR experience into a compelling, thought provoking, and ′must read′ book for everyone who seeks to be a great leader in HR and a great leader overall."
Eva Sage–Gavin, Vice Chair, Aspen Institute′s Skills for America′s Future Advisory Board and Senior Advisor, The Boston Consulting Group

"Ziskin provides a highly readable and engaging look at the roadmap to excellence for aspiring Human Resources executives. The advice is focused and actionable, clear, and relevant. If you want to be a great HR executive, this is a must–read place to start."
William Allen, Chief Human Resources Officer, Macy′s Inc.

Introduction 1

THREE PulseCheck (Before) 5

Chapter 1 Act Like It s Personal 9

Chapter 2 Balance the Triangle 21

Chapter 3 Follow the Money 41

Chapter 4 Think from What to What 53

Chapter 5 Master the Art of the Question 63

Chapter 6 Build the Talenterprise 77

Chapter 7 Find Your WillBe 87

Chapter 8 Navigate the Crossroads 99

Chapter 9 Get on Board 115

Chapter 10 Conduct the Orchestra 141

Chapter 11 Pursue Insight 183

Chapter 12 Honor HR HeRoes 227

THREE PulseCheck (After) 259

Epilogue 263

Appendix 1 Personal Leadership Profile 265

Appendix 2 Human Capital Strategy Framework 273

Appendix 3 Performance Culture Assessment 275

Appendix 4 ZTRON Technologies, Inc., Mini–Case Study 285

References 291

Acknowledgments 293

About the Author 295

About the Contributors 299

Index 303

IAN ZISKIN is President of EXec EXcel Group LLC, a human capital coaching and consulting firm he founded in 2010 following a highly successful 28–year career as a corporate business executive. EXec EXcel Group builds individual and organizational credibility through human capital strategy, leadership and talent development, and organizational transformation.