Predicting Success: Evidence–Based Strategies to Hire the Right People and Build the Best Team

Praise for predicting success "This IS a Predicting Success for those who want to maximize their ability to identify and attract the kind of talent which will dramatically improve their business. No one knows more about this than David Lahey, who's helped hundreds of clients, which is manifest in every great example and expert insight. Predicting Success if a perfect fit for every executive who knows that the future of the business depends upon the right person in the right job at the right time. David Lahey is the right expert with the right book at the right moment for them. Lahey can save you money, time, energy, and embarrassment if you simply heed his wise advice on how to pick winners. He manages to produce the trifecta every time: the right person, the right job, the right timing. That's a consistent first place finish." —Alan Weiss, PhD, award-winning author of 55 books including Million Dollar Consulting "David Lahey's book Predicting Success is a must read on using workforce analytics in business. Predicting Success gives the reader a new, unique, road map on your critical connections." —Dr. Shawna O'Grady, Queens University School of Business "David Lahey has helped leaders who run business across North America, Europe, and Asia/Pacific to hire and manage talent. His insightful perspective is uniquely captured in his new book. Predicting Success is a must read for leaders who seek the next level of excellence." —Dan Bloch, MBA, Vice President, Oracle Financial Services North America/Canada Enterprise "The book is a guide for maximizing workforce analytic instruments. These kind of instruments are absolutely indispensable and transformational." —Dr. Bob Fortosis, Director of Athletics, Eckerd College

ONE: HOW TO START The Blame Game The Office Paradigm, Revised The Awakening The Cost of a Bad Hire Why Things Fail Group Therapy TWO: HOW TO BREAK ANALYSIS PARALYSIS THREE: HOW TO LEAD Allowing the Employees to be the Best Versions of Themselves Third–Box Thinking Measure it, Then Do it Using Behavior Analytics to Produce a Better Leader What is Predictive Index® (PI®)? Effective Feedback is a Second Paycheck Do as I Do Everyone’s a Leader Cultivating Principals The Bell Mobility Example More Than Money Self–Development Rules Listening to the Results The Leader as Introvert Using Workforce Analytics to Find Your Next Leader FOUR: HOW TO FOLLOW What the Birds Know Following Types: People Styles Meet the Facebook Crowd The Hierarchy–Free Ideal Better Together Building Smarter Teams Putting Teams to the Test Talk About It FIVE: HOW TO DECIDE Timing is Everything Facing the Unknowns Brain Science’s Decision–Making Play Instinct Favors Intricacy Decision–Making, Deconstructed Evidence Beats Opinion Decision–Making Tactics Making a Decision with Every Tool Engaged Decision by Job Interview: Insufficient Why Cognition Matters PLI: For More Than Hiring SIX: HOW TO PERSUADE The Role of the Subconscious Speaking From the Corps Emulating Emo The Stanford Prison Experiment Asking for More The Forbes List SEVEN: HOW TO COMMUNICATE Communication Rules Do Unto Others Case Study: Communication at Stanley Manufacturing, Toronto, Canada Simplicity Above All Body Language Speaks Volumes Communicating With Your Ears Building Trust through Communication Communication Tactics Communications Leader, Lead Thyself Barriers to Communication Communication Tips EIGHT: HOW TO ASSESS Case Study: the Big Brothers Big Sisters ® Organization The Science of Human Resources United States Government (EEOC) “Rules of the Road” for Using Testing Behavioral Assessments Putting Behavior Analysis on Ice Selling Apple Pie to Americans Motivation and Human Behavior Asking Questions: Behavioral Surveys Business Applications of Behavioral Science Behavioral Assessments in Reverse An Assessment of Behavioral Assessments Picking a Behavioral Assessment Approach The Productivity Ambition Matrix NINE: HOW TO ENGAGE The Engagement Anxiety Defining the Engaged Employee Why Is Engagement Important? Employee Engagement: A How–To The Role Behavior Analyses Have to Play Share the Wealth The Microsoft Example Employee Engagement in Down Times TEN: HOW TO RESOLVE The Cost of Conflict Conflict is “good” Think About It The Predictive Index™, Explained The SSAT, Revealed On–Ice Application The PI™ and the Social Profit World Transitioning From Boredom to the Top Leadership Development and Deconflicting Conflict 101 Stories of Success Robert Watson – Professional Speed Skater Proves PI® Making the Perfect Pick Conclusion: How to Finish Intergenerational management EQ: The missing link in employee testing Necessary Endings

DAVID LAHEY is the founder and CEO of Predictive Success, which helps firms align people with business strategy. In 2013, Predictive Success was awarded Profit Magazine's Profit 500 Award for the fastest-growing new companies. David's work has been featured in The Toronto Globe & Mail, Vancouver Provence , CBC Radio, Calgary Herald, Star Phoenix and Financial Post . He is also a frequently requested guest lecturer at top MBA programs.