Transformational Governance: How Boards Achieve Extraordinary Change

Praise for TRANSFORMATIONAL Governance

"A must–read for nonprofit leaders, Transformational Governance offers a change manual that perfectly combines practical wisdom and research evidence."
Chao Guo, Associate Professor, School of Social Policy & Practice, University of Pennsylvania

"The need to improve nonprofit governance is clear. Gazley and Kissman illustrate the processes of transformational change and provide practical, rigorous advice for practitioners, students, and scholars."
William Brown, Associate Professor and Director, Nonprofit Management Program, Mary Julia and George Jordon Professorship, Bush School of Government & Public Service, Texas A&M University

"This is not another book on the attributes of ideal boards. The rich research results and 14 illuminating case studies will help association leaders take a deep dive into designing, executing, and managing successful governance changes."
Nancy R. Axelrod, Founding President, BoardSource

"Association management is opinion–rich and data–poor. We need more data based on solid research methodology. This book and its companion tools are just what this profession needs!"
J.C. (Chris) Mahaffey, Executive Director, American College of Foot and Ankle Surgeons

Foreword Anne Wallestad, BoardSource v

Acknowledgments ix

Introduction and Study Design xiii

Chapter 1 Where Does Board Change Begin? 1

Chapter 2 Change and People 15

Chapter 3 Catalysts and Watersheds 43

Chapter 4 Implementing Change 75

Chapter 5 Leading Sideways: Influencing Change within the Board 115

Chapter 6 Leading Up: The CEO s Opportunity 139

Chapter 7 Leading Forward: The Board Chair s Opportunity 167

Chapter 8 Working with External Consultants 185

Chapter 9 Getting the Most from Assessment and Evaluation 197

Conclusion Strategies and Resources for Success 213

Appendix Tools and Resources 219

References 243

About the Authors 253

Index 255

BETH GAZLEY is associate professor at Indiana University–Bloomington. Her scholarship addresses many aspects of public and nonprofit management capacity, intersectoral and interorganizational relations, and nonprofit public policy.

KATHA KISSMAN is president and CEO of the Harbor Branch Oceanographic Institute Foundation. In addition, she is a BoardSource senior governance consultant as well as an independent nonprofit organizational development consultant.