Value Proposition Design: How to Create Products and Services Customers Want

A guide to burning cash, communicating poorly, and spending your short life building stuff nobody wants. Bad Value Proposition Design

1. Canvas 1.1 Customer Profile 10 1.2 Value Map 26 1.3 fit 40 2. Design 2.1 Prototyping Possibilities 74 2.2 Starting Points 86 2.3 understanding Customers 104 2.4 Making Choices 120 2.5 finding the Right Business Model 142 2.6 Designing in Established organizations 158 3. Test 3.1 What to Test 188 3.2 Testing Step–by–Step 196 3.3 Experiment library 214 3.4 Bringing it All Together 238 4. Evolve Create Alignment 260 Measure & Monitor 262 improve Relentlessly 264 Reinvent Yourself Constantly 266 Taobao: Reinventing (E–)Commerce 268 Glossary 276 Core Team 278 Prereaders 279 Bios 280 index 282