Organizational Psychology: A Scientist–Practitioner Approach

An updated and revised exploration of organizational psychology

The third edition of Organizational Psychology: A Scientist–Practitioner Approach offers a comprehensive review of the latest developments and current research in the field. The text presents a clear understanding of research methodology and examines the behavior of individuals within organizational settings. Authors Steve Jex and Thomas Britt reveal how psychological models can be used to enhance morale, productivity, and quality of service.

Designed to be an accessible and hands–on resource, Organizational Psychology′s third edition contains information on important changes in both the field of organizational psychology and important trends in organizations. The new edition retains the hallmark features of the first two editions and includes:

An examination of how people transition into the work role, how they balance work with life, and how they transition out of work through retirement Important cross–cultural findings in each chapter Expanded coverage of the pervasive effects of technology on the social environment of the traditional workplace and the virtual workplace More graphics, including tables and charts, to help with the understanding of concepts and theories Vital information on research methods and the use of statistics in understanding organizations. Expanded coverage on ethics in light of the ongoing scandals in corporations and in politics Additional readings facilitate in–depth learning

This third edition of the seminal work on organizational psychology is a well–researched and updated guide to the fundamental theories and application of behavioral science in the workplace.

Chapter 1 Introduction to Organizational Psychology

What Is Organizational Psychology?

Organizational Psychology In Context

The Scientist–Practitioner Approach

Historical Influences In Organizational Psychology

Recent Past And Beyond

The Chapter Sequence

Chapter Summary

Suggested Additional Readings

Chapter 2 Research Methods and Statistics

Methods Of Data Collection

Special Issues In Data Collection

Ethics In Data Collection

Statistical Methodsin Organizational Psychology

Special Issues In Statistical Analysis

Chapter Summary

Suggested Additional Readings

Chapter 3 Attraction and Socialization

The Recruitment Process: An Organizational Perspective

The Recruitment Process: The Applicant′s Perspective

Organizational Socialization

The Impact Of Diversity On Organizational Socialization

The Future Of Organizational Socialization Research

Chapter Summary

Suggested Additional Readings

Chapter 4 The Work–Non–Work Interface

Kelsey–Jo Ritter and Steve M. Jex

Some Basic Assumptions About The Work And Non–Work Interface

The Transition Into Work: Youth Employment

Transition To A Career

Balancing Work And Non–Work Demands

Antecedants Of Work–Family Conflict

Consequences Of Work–Family Conflict

Reducing And Preventing Work–Family Conflict

The Positive Side Of Work–Family Interface

Work–Family Balance

Transitioning Out Of Work: Retirement

Chapter Summary

Suggested Additonal Readings

Chapter 5 Productive Behavior in Organizations

Defining Productive Behavior

Job Performance

Measurement Of Job Performance

Determinants Of Job Performance

Organizational Citizenship Behavior

Innovation And Adaptability In Organizations

Chapter Summary

Suggested Additional Readings

Chapter 6 Counterproductive Behavior in Organizations

Defining Counterproductive Work Behavior

The Structure Of Counterproductive Work Behavior

Causes Of Counterproductive Work Behavior

Common Forms Of Counterproductive Work Behavior

Low Base Rate Counterproductive Work Behavior

Some Final Thoughts On Counterproductive Work Behavior

Chapter Summary

Suggested Additional Readings

Chapter 7 Occupational Stress and Employee Health and well–being

A Brief History

Approaches And Terminology

Occupational Stress Terminology

Occupational Stress Models

Workplace Stressors

Employee Safety

Employee Health In Vulnerable Populations

Reducing The Impact Of Workplace Stressors

Cross–Cultural Occupational Stress Research

Chapter Summary

Suggested Additional Readings

Chapter 8 Beliefs and Attitudes about Work and the Organization

Job Satisfaction

Organizational Commitment

Additional Job Beliefs

Chapter Summary

Suggested Additional Readings

Chapter 9 Theories of Motivation

Defining Motivation, Basic Assumptions And Theoretical Approaches

Need–Based Theories Of Motivation

Cognitive Process Theories Of Motivation

The Behavioral Approach To Motivation

Self–Determination Theory

Job–Based Theories Of Motivation

The Practical Value Of Motivation Theories

Chapter Summary

Chapter 10 Organizational Applications of Motivation Theory

Some Basic Assumptions

Behaviors Organizations Attempt To Influence

Organizational Reward Systems

Motivation Through The Design Of Work

Proactive Motivation And Job Crafting

Organizational Disciplinary Procedures

Chapter Summary

Suggested Additional Readings

Chapter 11 Leadership and Influence Processes

Defining Leadership

General Approaches To Leadership

Modern Theories Of Leadership

Power And Influenceÿ In Organizations

Chapter Summary

Suggested Additional Readings

Chapter 12 Team Dynamics and Processes Within Organizations

Stages Of Team Development

Defining Team Effectiveness

Models Of Team Effectiveness

Determinants Of Team Effectiveness

Behavioral Processes

Enhancing The Effectiveness Of Teams

The Future Of Teams In Organizations

Chapter Summary

Suggested Additional Readings

Chapter 13 Organizational Theory and Design

What Is An "Organizational Theory"?

Major Organizational Theories

Determinants Of Organizational Design

Recent Innovations In Organizational Design

Research On Organizational Design

The Future Of Organizational Design

Chapter Summary

Suggested Additional Readings

Chapter 14 Organizational Culture and Climate

Defining Organizational Culture

Models Of Organizational Culture

Manifestations Of Organizational Culture

The Development Of Organizational Culture

Measuring Organizational Culture

Changing Organizational Culture

The Impact Of Organizational Culture

Organizational Climate: The Psychological Experience

Chapter Summary

Chapter 15 Organizational Change and Development

What Is Organizational Development And Why Is It Used?

A Brief History Of Organizational Development

The Theory Base Of Organizational Development

Organizational–Change Interventions

Conditions Necessary For Successful Organizational Change

Evaluation Of Organizational–Development Programs

Special Issues In Client–Consultant Relationships

Chapter Summary

Suggested Additional Readings

References

STEVE M. JEX, PHD, is a well–known researcher in workplace stress and consults for many organizations including the United States Army. He teaches and directs graduate students at Bowling Green State University.

THOMAS W. BRITT, PHD, is a social psychologist specializing in work and family. He brings that expertise as well as his teaching experience with undergraduates to this new edition of Organizational Psychology. He teaches and directs graduate students at Clemson University.