The Resource Handbook for Academic Deans

The Resource Handbook for Academic Deans, Third Edition This thoroughly revised volume is written by and for academic administrators. Each chapter explores a particular challenge or issue that has been identified by the American Conference of Academic Deans (ACAD) members as most relevant in their role as academic leaders, then provides practical step–by–step guidance that can help deans navigate even the toughest of situations. There is no map for thriving as a dean, but this handbook offers an essential guidebook and compass for the journey. Both informed and inspired, it is above all humane in presenting the purpose, practice, and privilege of a deans good work. William J. Craft, president, Concordia College Academic deans, both new and seasoned, will benefit enormously from this collection of ruminations by experienced and successful academic leaders on the issues that are most prominent and often most vexing for those who enter the arena of academic leadership. For newcomers to the deanery, this handbook will be an eye–opener; and for veteran deans, a helpful reminder of both first principles and best practices. Richard Ekman, president, The Council of Independent Colleges ACAD meetings and electronic communications are marked by collaboration and by sharing means for encouraging faculty and student success. The handbook exemplifies that spirit of collaboration as members articulate their candid and helpful recommendations for enhancing work with faculty and students. Scott E. Evenbeck, president, Stella and Charles Guttman Community College ACAD has created an extraordinary resource for the entire postsecondary community. For new and seasoned deans alike, the ACAD handbook offers a wealth of generous, wise, and practical guidance. Presenting lessons learned both from lived experiences and from organizational scholarship, the handbook will help deans succeed in their myriad essential roles. Carol Geary Schneider, president, Association of American Colleges and Universities American Conference of Academic Deans (ACAD) is a nonprofit individual membership organization dedicated to the professional development of academic leaders. ACADs mission is to assist these leaders as they advance in careers dedicated to the ideals of liberal education.

The American Conference of Academic Deans xiii Preface xv Carl O. Moses Editor’s Introduction xix Laura L. Behling PART ONE: BECOMING A DEAN 1 1 Preparing for a Successful Career in Academic Leadership: Understanding Your Role 3 Marc M. Roy 2 A President’s Perspective on Serving as a Dean 9 Philip A. Glotzbach 3 The Qualities of Effective Senior Academic Leadership 21 Robert Holyer 4 The Role of the Academic Dean in a Community College 25 Thomas W. Meyer 5 A Successful Career as an Online Dean 33 Pamela Monaco 6 Moving from Professor to Dean 39 Bonnie D. Irwin 7 Understanding the Social Roles of a Dean 45 Jeffrey R. Breese 8 Working with a Former Dean 51 Karen Ryan 9 Understanding Institutional Climate 57 Frank Eyetsemitan 10 Balancing Management and Leadership 61 Mary L. Lo Re PART TWO: ROLES AND RESPONSIBILITIES OF BEING A DEAN 71 11 The Case for Servant Leadership 73 Peggy Rosario 12 The Art and Science of Good Decision Making 79 Mark J. Braun 13 The Art of Governance: The Dean’s Role in Shaping Collective Decisions 83 Frank Boyd 14 Building a Shared Vision of Your Institution 89 Donald Tucker 15 Managing Change Successfully 93 Katie Conboy 16 Understanding the Game and Your Team: Succeeding at Working with Campus Constituencies 99 Kent A. Eaton 17 The Dean’s Role in Mentoring 105 Adelia Williams 18 Academic Deans Balancing Professional and Personal Lives: Reframing Balance, Momentum, and Flow 111 Lisa Ijiri 19 Modeling Active Engagement in Teaching and Research 117 James R. Valadez 20 Staying Alive in Teaching and Research 121 David W. Chapman 21 Self–Assessment, or How Do I Know If I Am Succeeding? 127 Kathleen Murray 22 Discerning When to Transition to New Opportunities 131 John T. Day 23 When to Move On, Ready or Not 135 Eugenia Proctor Gerdes PART THREE: WHAT A DEAN DOES 141 24 The Administrative Dance: Managing Up, Down, and Across 143 Darla S. Hanley 25 Establishing and Implementing Your Vision: Strategic Planning in Academic Affairs 149 Katie Conboy 26 Working with Regional Accreditors 155 Karen Doyle Walton 27 The Dean’s Roles and Responsibilities in General Education Curriculum Development 163 Linda Cabe Halpern 28 The Role of the Dean in Department and Program Review 169 Joseph Favazza 29 The Backward Design Process of Curriculum Development 175 Ross Peterson–Veatch 30 Curricular Development in an International Setting: The Arts and Sciences 183 Mark Rush 31 Online Curriculum Development 189 Pamela Monaco 32 Representing Your Institution Well: Engaging with the Media 195 Larry J. Frazier 33 The Entrepreneurial Dean 199 Kent A. Eaton 34 Creating Powerful Collaborations between the Academic and Development Divisions 205 Michael K. Wanous and Susan S. Hasseler 35 Productively Working with Advancement and Development 211 David Timmerman PART FOUR: FOSTERING TEAMWORK ACROSS THE INSTITUTION 215 36 Using Conflict–Handling Modes to Solve Problems and Create New Collaborations 217 Peggy Rosario 37 What Teams Are You On Now? 223 John T. Day 38 Deans in the (Academic) Game 227 Darla S. Hanley 39 Working with Other Deans 233 Bonnie D. Irwin 40 The Role of the Dean in Decision Making at the University Level 237 Laura Niesen de Abruna 41 Productive Relationships with Department Chairs and Program Directors 241 Virginia Coombs 42 Developing Productive Relationships with Assistant and Associate Deans: What They Might Want You to Know 249 James M. Sloat 43 Effective Hiring and Evaluation of Staff 255 Alison Benders PART FIVE: DEVELOPING FACULTY EXCELLENCE AND ACHIEVING STUDENT SUCCESS 261 44 Setting Expectations, Intentionality, and Clarity in Faculty Hiring 263 Stephanie Fabritius 45 Diversifying the Campus: Some Steps for Deans to Take 269 Laura L. Behling 46 Enhancing Faculty Relationships through Transparent and Consistent Evaluation 277 Stephanie Fabritius 47 Contingent Faculty: Strategies for Developing an Essential Resource 283 Maria Maisto, Adrianna Kezar, and Carol Kochhar–Bryant 48 Working with People in Conflict: Conversational Strategies for Deans 291 Thomas W. Meyer 49 The Responsibility of Leadership in Dealing with Difficult People 299 Donald Tucker 50 The Bully on Campus: Productively Working with These Difficult People 305 Elizabeth A. Throop 51 Difficult Disciplinary Decisions: Dismissing Faculty 309 Alison Benders 52 Legal Issues in Faculty Evaluation 315 Jon K. Dalager 53 Addressing Concerns about Harassment, Grievances, and Discrimination 323 Charlotte G. Borst 54 Fostering Excellent Teaching 329 Kerry Pannell 55 Creating and Maintaining a Supportive Environment for Research, Scholarship, and Creative Activity 335 Kerry Pannell 56 Engaging Faculty in Service and Community Work 341 Stephen J. Kreta 57 “The War of the Worlds”: Assessment of Student Learning Outcomes of Academic Majors 347 Karen Doyle Walton 58 Effectively Working with Student Media 359 Patricia S. Poulter and Joe Gisondi 59 Managing Student Relationships: Handling Student Complaints 367 Adelia Williams 60 Establishing an Effective Academic Advising Program 371 Craig A. Almeida 61 Faculty Mentoring and Evaluation: A Model 377 Susan Thompson Gorman 62 Learning How to Work “In Between”: Advice for Associate Deans 385 James M. Sloat 63 Supervising Faculty: Legal Issues for Deans 391 Jon K. Dalager The Contributors 397 ACAD: The American Conference of Academic Deans 407 Index 409

Laura L. Behling is dean of the college and vice president for academic affairs at Knox College, Illinois.