Managing the Long–Term Care Facility: Practical Approaches to Providing Quality Care

PRACTICAL AND COMPASSIONATE APPROACHES TO THE OPERATION OF LONG–TERM CARE FACILITIES

Managing the Long–Term Care Facility contains a wealth of proven approaches that focus on achieving quality of care and quality of life in the long–term care continuum. The approaches outlined move away from traditional institutional techniques and present more caring, empathetic, and nurturing methods that foster an empowering environment for persons needing services and those working in the field. This important resource puts the emphasis on practicality, offers suggestions for every aspect of operating a long–term care facility, and enables an administrator to implement these suggestions immediately.

The text is a comprehensive resource designed for use by students in health care administration, other disciplines such as nursing, gerontology and business, and professionals in the field. Managing the Long–Term Care Facility includes:

Suggestions for working with diverse and vulnerable populations Ideas for ensuring the physical environment meets or exceeds regulatory standards A review of the numerous legal and ethical responsibilities of the long–term care provider An exploration of the best nursing and business practices Information for preparing students for the National Nursing Home Administrator′s licensure exam

Managing the Long–Term Care Facility provides real–world guidance and a comprehensive introduction to the growing field of long–term care.

Companion Web site: www.wiley.com/go/perley
Additional resources: www.josseybasspublichealth.com

Introduction

The Editor

The Contributors

1 Public Policy:  Historical Overview of Long Term Care
Erlyana Erlyana, Jean Schuldberg, and Marian Last

2 Long–Term Care Continuum
Marian Last, Jean Schuldberg and Kenneth Merchant

3 Resident Advocates, Diversity and Resident–Centered Care
Ann Wyatt

4 Physical Environment of Long Term Care
Andrew Alden, Jeffrey Anderzhon, and Sarah Moser

5 Human Resources:  Managing Employees in Long Term Care
Sonja Talley and Carissa Podesta

6 Reimbursement in the Long Term Care Environment
Robert Miller

7 Compliance and Risk Management
Rebecca Lowell

8 Legal and Ethical Issues
Rebecca Lowell and Eduardo Gonzalez

9 Marketing and Public Relations
Janice Frates and Susie Mix

10 Health Information Systems
Abby Swanson Kazley

11 Biological and Psychosocial Aspects of Aging: Implications for Long–Term Care
Barbara White

12 Resident Centered Clinical Operations
Paige Hector

13 Facility Centered Clinical Operations
Paige Hector

14 Facility Operations and Quality Management
Rebecca Perley, Jim Kinsey, Paige Hector, and Jill Harrison

15 Financial Issues and Tools
Robert Miller

16 International Comparisons and Future Trends in Long Term Care
Erlyana Erlyana

Glossary

Index

REBECCA PERLEY is owner and CEO of AIT Exam Prep, a company that prepares administrators–in–training to pass the California and federal nursing home administrator licensure exams. She is a member of the Executive Faculty in the Health Care Administration Department of California State University, Long Beach and has been a guest lecturer for the State of California, Nursing Home Administrator Program.