The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results

The Gold–Standard Training Framework that Creates Real Performance Improvements

The Six Disciplines of Breakthrough Learning is the gold standard for companies who are serious about increasing the return on their investment in learning and development. Now in its third edition, the book reveals how you, as a training or business leader, can maximize the value created by learning and development programs. This edition has been extensively revised to incorporate new examples and case studies as well as the latest research on effective teaching and learning.

"Roy, Andy, and Cal have done it again! Prepare to gain some great insights and success stories from this book."
Jayne Johnson, Vice President, Talent, Learning & Organizational Development, Keurig Green Mountain, Inc., Burlington, MA, USA

"The 6Ds framework is foundational for anyone concerned with delivering learning that drives results."
Bob Sachs, Vice President, National Learning and Development, Kaiser Permanente, Oakland, CA, USA

"The Six Disciplines of Breakthrough Learning has become the hottest phrase in the T+D field in China."
Yubo Fu, Vice Chief Editor, Publishing House of Electronics Industry, Beijing, China

"ATD is proud to co–publish this edition of the Six Disciplines. Practitioners in talent development will benefit from the practical knowledge and tools the authors share with the industry."
Courtney Vital Kriebs, Senior Director, Education, Association for Talent Development (ATD), Alexandria, VA, USA

"In the last three years, the 6Ds have changed the face of learning for us. This new edition felt like a fresh read and has deepened my commitment to the 6Ds."
Hemalakshmi Raju, Learning Leader, Tata Motors Ltd, Mumbai, Maharashtra, India

"The Six Disciplines will help you keep your focus exactly where it needs to be: on improving business performance."
Connie Chartrand, Ed.D., Global Head of Talent Development, Morgan Stanley, New York, NY, USA

"A must–read for all trainers."
Julian Blaydes, General Manager, The Royale Chulan Damansara Hotel, Petaling Jaya, Selangor, Malaysia

"Brilliant!"
Jennifer Hersom, Senior Vice President, Executive Leadership Development, Bank of America, Chicago, IL, USA

Introduction: The Six Ds 1

D1 Define Business Outcomes 39

D2 Design the Complete Experience 77

D3 Deliver for Application 109

D4 Drive Learning Transfer 149

D5 Deploy Performance Support 191

D6 Document Results 223

Coda 281

Afterword 287
Will Thalheimer

References 291

Name Index 305

Subject Index 309

About the Authors 323

ROY V.H. POLLOCK is Chief Learning Officer and cofounder of The 6Ds Company. He is a popular speaker on improving the value created by training and development.

ANDREW McK. JEFFERSON is cofounder and Chief Executive Officer of The 6Ds Company and a world–wide learning and development consultant.

CALHOUN W. WICK, founder of the Fort Hill Company, is internationally recognized for his work on improving organizational performance.