A Spiritual Audit of Corporate America: A Hard Look at Spirituality, Religion, and Values in the Workplace

After years of studying and practicing ways to help organizations change for the better, authors Ian Mitroff and Elizabeth Denton came to a surprising conclusion: All the conventional techniques in the world cannot produce fundamental change. Today′s organizations are spiritually impoverished, and only when companies find ways to integrate personal beliefs with organizational values will meaningful change occur.

With this book, authors Mitroff and Denton become the first researchers to offer hard, scientific data regarding the effect of spirituality–or the lack of it–on corporate America, that is, on the performance of organizations and executives at large. Their "spiritual audit" is based on surveys and interviews with over two hundred leaders of organizations including the YMCA, Tom′s of Maine, Ben & Jerry′s, and Alcoholics Anonymous. It identifies those beliefs to which employees are most committed and to what degree they are being met on the job.

What the authors found is that spirituality is one of the most important determinants of organizational performance. People who are more spiritually involved achieve better results. In fact, spirituality may well be the ultimate competitive advantage. However, most workers don′t know how to express their spirituality in the workplace. Employees and employers alike are hungry for positive models.

Based on their research, Mitroff and Denton present five non–religious, non–offensive models for bringing people–body and soul–to work. Recounting the best practices of organizations that have learned to harness the power of spiritual energy, they show managers, executives, and organization designers how to establish policies and procedures that accommodate spirituality and leverage it as a powerful force for positive change. Finally, through a series of critical questions, they help leaders address and correct the lack of spirituality in their organizations in order to make them more creative, competitive, and profitable.

Foreward.

Preface.

Part One: Acknowledging Soul and Spirit.

1. Park It at the Office Door: The Unacknowledged Soul of Corporate America.

2. A Strange but Formidable Alliance: Barriers to Studying and Defining Spirituality.

Part Two: Auditing Soul and Spirit.

3. The Divided Soul of Corporate America.

Part Three: Models for Fostering Spirituality.

4. Taking Over Your Company for Christ: The Religion–Based Organization.

5. Called to Spirituality: The Evolutionary Organization.

6. Shaking Off Addiction: The Recovering Organization.

7. For the Betterment of Society: The Socially Responsible Organization.

8. We Are Family! The Values–Based Organization.

Part Four: A Plan for Spiritual Development.

9. A Best–Practice Model.

Appendix A: A Questionaire on Meaning and Purpose in the Workplace.

Appendix B: Selected Quantitative Results.

Appendix C: Detailed Dimensions of the Five Models.

Notes.

The Authors.

Index.

IAN I. MITROFF holds the Harold Quinton Distinguished Professorship of Business Policy at the Marshall School of Business at the University of Southern California in Los Angeles. He is also the president of Comprehensive Crisis Management, a private consulting firm, and the author of twenty books, including Smart Thinking for Crazy Times.

ELIZABETH A. DENTON is an indepAndent organizational consultant based in New York City. She works with executives and teams in both Fortune 100 and entrepreneurial companies to promote vision and values, leadership, and performance effectiveness.