Talent Intelligence: What You Need to Know to Identify and Measure Talent

Praise for Talent Intelligence

"Compelling reading for anyone about to invest in or revamp talent measurement activities to save time and money for the business and bring measurement practices to the next level."
Dr. Christopher Howarth, global head of Talent Management and Organization Development, Novartis International AG

"A thought–provoking guide that contains a wealth of practical, specific suggestions for how to improve the way talent measurement works and the impact it has on business."
Samantha Halverson, senior director of Talent Planning, Nike Inc.

"Separates the facts from the fiction about what works and what doesn′t. Understanding the principles [in this book] will enable HR and line managers to be informed and critical ′buyers′ of talent measurement solutions."
Stephanie Bird, director of HR Capability, Chartered Institute of Personnel and Development

"Brings a scientific and systematic approach to show how firms can achieve a real competitive advantage in the talent market. Informative, enlightening, and essential reading for business and HR leaders."
Jackie Wong, executive director and CEO, Temasek Management Services

"This timely and important book is a must–read and a true ′eye opener′ for HR professionals and business leaders alike."
Georg Bauer, CEO, Financial Services, BMW AG (2004–2010)

"Issues a true call to action to help businesses develop the dream teams they all want to have."
Fabio C. Barbosa, CEO, Abril S.A.

Acknowledgments xi

About the Authors xiii

1 Talent Measurement: Is It Measuring Up? 1

2 Standard Measures of Talent: How Good Are They Really? 21

3 Rethinking Measurement: How Best to Predict Success 45

4 Tools of the Trade: Eight Processes for Gathering Data 65

5 Choosing the Best Methods and Tools for Your Business 97

6 Building the Foundations for Talent Measurement 121

7 Getting the Most from Measurement Results 147

8 Sourcing the Expertise You Need 173

9 Making Measurement Work 197

Appendix: Frequently Asked Questions 203

Notes 225

Index 247

Nik Kinley is a London–based independent consultant who has specialized in talent measurement and behavior change for over twenty years. He was formerly the global head of assessment for the BP Group, head of learning for Barclays GRBF, and a senior consultant with YSC, the leading European assessment firm.

Shlomo Ben–Hur is an organizational psychologist and professor of leadership and organizational behavior at the IMD business school in Switzerland. He has over twenty years′ experience in senior executive positions, including vice president of leadership development and learning for the BP Group and chief learning officer for DaimlerChrysler Services.