Accelerating Leadership Development: Practical Solutions for Building Your Organizations Potential

From the Introduction Organizations need to recognize that they are engaged every day in a war for talent. Leaders and HR professionals from rival companies both known and unknown are attempting to hang on to their high–potential employees and attract all that they can from others, including yours. "People who are very talented can always find opportunities," says Global Knowledge president and CEO Brian Branson. "So it is important to make sure that we as leaders in our organizations are not only trying to attract the right talent but making sure that we have the right opportunities and support infrastructure to retain that talent." What I have found in two decades spent consulting with companies in North America and Europe on leadership development and succession management is there is a need for a book that lays out in a practical, step–by–step fashion all the tools, strategies and research that leaders and HR professionals need to accelerate leadership development within organizations. That′s what this book is all about: speeding up the process of leadership development. It′s a multi–step approach in which organizations identify talent gaps, determine leadership requirements, select next–generation talent, train them, ensure their development and give them the tools they need to succeed. The book is peppered with interviews of executives and academic thought leaders from North America and Europe who share their expertise and experience on the key themes of the book: finding and nurturing leadership talent, ensuring their future development and making the necessary changes to create first–class organizations. — Jocelyn Bérard

ACKNOWLEDGMENTS v INTRODUCTION: THE BUSINESS PERFORMANCE FRAMEWORK 1 PART I: LEADERSHIP AND SUCCESSION 5 CHAPTER 1: The Leadership Success Profile 7 CHAPTER 2: Identifying Leadership Potential 29 CHAPTER 3: Diagnosing Development Needs 49 CHAPTER 4: Prescribing Development Solutions 69 CHAPTER 5: Ensuring and Reviewing Development 89 PART II: LEADERSHIP IN ACTION 111 CHAPTER 6: Leaders as Coaches 113 CHAPTER 7: Motivate for Full Engagement 135 CHAPTER 8: Communicate, Communicate, Communicate 155 CHAPTER 9: Delegate Deliberately and Provide Feedback 173 CHAPTER 10: Influential Leadership 195 PART III: LEADERSHIP BEST PRACTICES 207 CHAPTER 11: Align for Results 209 CHAPTER 12: From Doing to Leading, and Other Leadership Transitions 235 CHAPTER 13: Onboarding 255 CHAPTER 14: Contemporary Development Solutions 271 CONCLUSION 289 REFERENCES 292 ABOUT THE AUTHOR 303 INDEX 305

Jocelyn Bérard is Vice-President Leadership and Business Solutions, International, for Global Knowledge. He has worked in the leadership and talent management field for 25 years, with clients in the US, Canada, Europe and Asia. His business unit at Global Knowledge focuses on research and intervention initiatives with organizations to develop their leaders and improve their talent management. A sought-after speaker, Bérard has presented at numerous HR associations in Canada, Europe and the US, including CSTD, HRPA, CRHA, and SHRM, and is a frequent speaker at Global Knowledge Executive Speaker Series events. Global Knowledge is an award-winning global organization known for its strategic solutions with a very strong focus on people development. The company is one of the world's largest learning and development firms with training centers around the world.