Management: Foundations and Applications, 2nd Asia Pacific Edition

The second edition of this text has been thoroughly updated, continuing its strong emphasis on the importance of the Asian region to contemporary Australian and New Zealand organisations. Many Asian case examples are featured to illustrate key management concepts, and these provide a useful basis for comparison with management practices in Australia and New Zealand.

Numerous practical examples throughout the text highlight contemporary management issues, such as:

workplace diversity sustainability ethics/corporate social responsibility the impact of technology innovation in the workplace globalisation employee engagement flexible working arrangements work life balance generational issues in the workplace skills shortages in various industries the importance of effective employee recruitment and training organisational culture workforce flexibility and casualisation the 24/7 nature of contemporary communication technology, including social media outsourcing.

Management: Foundations and Applications, 2nd Asia Pacific edition, has also retained the features that have made previous editions so popular with students and lecturers, including the Career Readiness Workbook activities at the end of the book, and the accompanying Interactive Study Guide with its vast array of multimedia resources.

A more substantial version of this text is also available, Management, 5th Asia Pacific edition (ISBN 978 1 118 362 525).

About the authors xi
Applications at a glance xiv
Preface xviii
Transition guide xxi
How to use this book xxii
Additional resources xxvi
Acknowledgements xxvii

Chapter 1 The contemporary workplace 1

Chapter 2 Historical foundations of management 33

Chapter 3 Environment and diversity 57

Chapter 4 International dimensions of management 87

Chapter 5 Ethical behaviour and social responsibility 119

Chapter 6 Information and decision–making 147

Chapter 7 Planning 175

Chapter 8 Strategic management 201

Chapter 9 Organising 235

Chapter 10 Controlling 271

Chapter 11 Human resource management 295

Chapter 12 Leading 337

Chapter 13 Communication and interpersonal skills 365

Chapter 14 Motivation and rewards 399

Chapter 15 Leading and managing change 429

Case studies 469

CAREER READINESS WORKBOOK

Assignment writing 485

Research and presentation projects 493

Exercises in teamwork 497

Endnotes 505
Glossary 536
Index 547

John R. Schermerhorn Jr is the Charles G. O Bleness professor of management emeritus in the College of Business at Ohio University. John earned a PhD in organisational behaviour from Northwestern University, an MBA (with distinction) in management and international business from New York University, and a BS in business administration from the State University of New York at Buffalo. He previously taught at Tulane University, the University of Vermont, and Southern Illinois University at Carbondale, where he also served as head of the Department of Management and associate dean of the College of Business Administration.
Management educators and students alike know John as the author of several leading international textbooks, including Exploring Management and Management 12th edition, and as a senior co–author of Organizational Behavior 12th edition and Core Concepts of Organizational Behavior. John has also published numerous articles in leading management journals and is a member of the Academy of Management.

Paul Davidson is associate professor of management in the Queensland University of Technology Business School. He has 35 years university teaching experience and more than 100 academic publications, including nine books, to his credit. He has studied and taught at the University of Queensland, the University of Birmingham, the University of Geneva, the University of Otago, Stanford University and Southern Cross University. He has degrees in science (psychology), theology and business administration. In addition, Paul has also consulted and taught nationally and internationally to many public and private sector organisations, including the Sheraton Hotel Group in Australia and Asia, Royal Dutch Shell in the Netherlands and the United States, and extensively to the Royal Australian Navy in Sydney. He has been a visiting professor in management at Reims Management School and Grenoble Graduate School of Business in France, Jyväskylä Polytechnic in Finland, Euromed Business School at Marseille in France, and at the University of Texas at Austin in the United States.
His doctoral research was in the area of management education and development, and his current research interests are in the development of HR management competencies and international human resource management, and in project management. Prior to his academic career, Paul was an officer in the Royal Australian Air Force and a clinical psychologist. Between academic appointments, he has been chief executive officer of a company with some 650 employees. He was a state councillor (1994 2007) and president (2000 05) of the Australian Human Resources Institute in Queensland, and chairman of its National Accreditation Committee (2004 10), as well as being a fellow of the Australian Human Resources Institute. He is also a fellow of the Australian Institute of Company Directors.

David Poole is the owner and CEO of two organisations, Dragon College of Business and Sports Online (an online retailer of sports memorabilia). Prior to moving into business, he was a lecturer in the Department of Business at Macquarie University. He has also served as chief executive officer of an industry association and worked as a senior lecturer in management at the University of Western Sydney from 1996 to 2004. He has also worked as an adjunct lecturer at business schools in Australia, China and the United States, and has taught in Vietnam and Hong Kong. David has a BBus, MBA, MEdAdmin and PhD. His research interests include public sector management, university management, organisational behaviour and business strategy. David s research has been published in journals including Management Today, Leading and Managing, Higher Education and the International Journal of Public Sector Management. He has co–authored several popular management texts, and has worked on this textbook since the first edition.

Peter Woods is a senior lecturer in the Department of International Business and Asian Studies, Griffith University Business School. His teaching has been recognised by multiple awards, including the prestigious 2010 Australian Learning and Teaching Council Award for Teaching Excellence (Internationalisation); Griffith University s Excellence in Teaching Award (Business and Law) in 2010; and as a co–recipient of the Pro–Vice Chancellor s award for innovation in 2011. In 2012, he was awarded Brisbane s Best Lecturer by the Golden Key International Honour Society. Peter has also served as academic fellow at the Griffith Institute of Higher Education, helping academic staff to improve teaching in the multicultural classroom. He specialises in teaching introductory management, intercultural management, the social context of Asian business and strategic management.
Peter has provided management consulting to multinational corporations, tertiary education institutions, government agencies and private sector businesses. He has delivered cross–cultural training in Abu Dhabi, Hong Kong, New Zealand and number of Australian cities. Peter is in demand as a keynote conference speaker internationally and nationally, providing training for tertiary educators in institutions such as the University of Queensland, University of Canberra, QANTM college (Brisbane), University of Victoria (Wellington, NZ), University of Canterbury (NZ) and many Indonesian Universities. He is a speaker of Mandarin Chinese and Bahasa Indonesian.
Prior to joining Griffith University, Peter worked for a number of years helping to establish a number of non–government organisations, including the Multicultural Community Centre in Brisbane s Fortitude Valley. Prior to this, he worked at a number of hospitals as a supervising medical social worker, specialising in rehabilitation and aged care. Peter is a member of the Academy of Management, Griffith Asia Institute, Australia Indonesia Business Council, Austcham Shanghai and Griffith Academy of Learning and Teaching Scholars.
Peter received his PhD in 2007 after researching Cross–Cultural Performance Management in the Expatriate Context . His research interests include cross–cultural management, Chinese leadership, Indonesian leadership, performance management, diversity management and teaching in the multicultural context. He has received multiple international and Australian awards for his research and has published in leading international academic journals, including the Journal of Business Ethics and Information Technology and People.

Alan Simon is an associate professor in management in the University of Western Australia s Business School. He has more than 30 years university teaching experience and more than 70 publications to his credit, including several books and monographs. He teaches introductory management, managing organisational change, strategic capabilities and organisational success, and business research methods at the University of Western Australia. He has won Excellence in Undergraduate and Postgraduate Teaching Awards at UWA, and was awarded the Pearson prize for Australian and New Zealand Academy of Management Educator of the Year in 2012. His doctorate was awarded by Rhodes University and in it he developed a new method for conducting research.
Alan has consulted widely to industry and government and he worked and consulted for the P&S Business Consulting Group in Melbourne for many years. He has also delivered several short courses on management, both in Australia and overseas. His client list, to name a few, includes the Australian Institute of Management, Barclays Bank, Comcater CCE, Holden s Engine Company, Lend Lease, Main Roads WA, Mercor Consulting and Pioneer Concrete. He is a member of the Australian and New Zealand Academy of Management and the British Academy of Management. He has played and coached cricket, played rugby union and still plays competition squash and touch rugby. He is also a boating enthusiast, holding an offshore skipper s ticket.

Ellen McBarron is a lecturer in management and HR and is based at the Brisbane campus of Australian Catholic University. Her background includes 30 years in the finance industry, where she left as a national training manager in 1999 to move to academia. She has taught at both undergraduate and postgraduate levels in Burma, Thailand, Hong Kong and China. Ellen is an experienced manager and leader, actively researching the organisation management of expatriates, and has experience with international HRM, performance management, social entrepreneurship and refugee employability. She is actively involved in social justice issues within the university community, and has regular consultancy work with the Queensland government and the mining industry. Ellen won a Carrick Award for the development of a replicable and sustainable model that delivers empowering tertiary education to camp–based refugees.