Patient Safety and Healthcare Improvement at a Glance

Patient Safety and Healthcare Improvement at a Glance is a timely and thorough overview of healthcare quality written specifically for students and junior doctors and healthcare professionals. It bridges the gap between the practical and the theoretical to ensure the safety and wellbeing of patients. Featuring essential step–by–step guides to interpreting and managing risk, quality improvement within clinical specialties, and practice development, this highly visual textbook offers the best preparation for the increased emphasis on patient safety and quality–driven focus in today’s healthcare environment. Healthcare Improvement and Safety at a Glance : • Maps out and follows the World Health Organization Patient Safety curriculum • Draws upon the quality improvement work of the Institute for Healthcare Improvement This practical guide, covering a vital topic of increasing importance in healthcare, provides the first genuine introduction to patient safety and quality improvement grounded in clinical practice.

Foreword Contributors How to use your textbook PART 1: The essence of patient safety 1 Basics of patient safety 2 Understanding systems 3 Safety versus quality 4 Human factors 5 Teamwork and communication 6 Reporting and learning from errors 7 Research in patient safety PART 2: Understanding and interpreting risk 8 Risk–based patient safety metrics 9 Root cause analysis 10 Measuring safety culture PART 3: Risks to patient care 11 Medication errors 12 Surgery errors 13 Diagnostic errors 14 Maternal and child health errors 15 Slips, trips and falls 16 Paediatric errors 17 Technology in healthcare and e–iatrogenesis 18 Nosocomial infections 19 Mental health errors PART 4: Quality improvement 20 Improving the quality of clinical care 21 Model for improvement 22 Patient Safety in Primary Care 23 Measurement for Improvement 24 Spread and sustainability of improvement 25 Quality improvement tools: understand your process 26 Quality improvement tools: visualisation 27 Quality improvement: assessing the system 28 Patient stories in improvement 29 Leading change in healthcare 30 Public narrative: story of self, us, and now 31 Planning an improvement project 32 Managing an improvement project 33 Quality improvement in psychiatry 34 Quality improvement in intensive care 35 Quality improvement in obstetrics 36 Quality improvement in surgery 37 Population health and improvement Further reading Index