Transplant Administration

Transplant Administration   Lisa Norris, MS, MBA   This timely new book, written by a transplant administrator with over sixteen years of experience, along with other expert contributors, covers the specifics of each aspect of transplant administration, providing information that will enable new administrators to quickly master essentials, help more seasoned administrators evaluate and improve their programs, and generally provide a knowledge base, focused on best–practices in light of regulatory requirements, for transplant surgeons, aspirant administrators and hospital administrators.   Comprehensively covers all aspects of transplant program administration, including management, finance, staffing, quality improvement, patient intake, communication and collaboration with clinical staff, and more. Emphasizes practical application of best practices; uses bullet lists and other features to highlight essential information for each topic covered. Accompanying "Toolkit", available via the book′s companion website, provides forms, a procedural manual, program assessment materials and more which buyers can use “out of the box” or adapt for use in their own program.   While the book and its supplemental materials have been created specifically with the US transplant community in mind, they still have considerable value for transplant administrators and related professionals outside the US, for instance, transplantation and health policy researchers, hospital management staff who are tasked with starting a transplant program from scratch and who need ready–made materials they can adapt to suit their own regulatory environment, and others.     Titles of Related Interest   Liver Transplantation: Clinical Assessment and Management Neuberger, ISBN 9781118277386     Primer on Transplantation, 3rd Edition Hricik, ISBN 9781405142670

List of Contributors Preface Acknowledgements About the Companion Website 1 Organ Allocation: NOTA, the OPTN and Policy Development Kenneth A. Andreoni and Ciara J. Samana 2 Organizational Structures Lisa Norris 3 Human Resources Lisa Norris 4 Clinical Services Lisa Norris 5 Regulatory and Compliance Issues Marguerite Brown 6 Transplant Finance Lisa Norris 7 Managed Care Contracting Mindy Scharlin 8 Quality Assessment and Performance Improvement Lisa Norris 9 Transplant Information Management and Transplant Information Services Lauren E. Kearns 10 Strategy and Marketing Lisa Norris 11 Managing and Leading the Transplant Enterprise Lisa Norris Appendix 1 Human Resources: Pre–transplant coordinator duties Appendix 2 Human Resources: Medical/Surgical Director, Transplantation Appendix 3 Human Resources: Transplant Coordinator Orientation (In–patient) Appendix 4 Human Resources: Transplant Coordinator Orientation (Post Transplant) Appendix 5 Human Resources: Transplant Coordinator Orientation (Pre Transplant) Appendix 6 Human Resources: Transplant Social Work Orientation Assessment Appendix 7 Regulatory and Compliance Issues: Surveyor Worksheet Appendix 8 Transplant Finance: Kidney Organ Procurement Rates for 2012 Appendix 9 Managed Care Contracting: UNOS RFI Example Appendix 10 Managed Care Contracting: Sample Letter to Claims Department Appendix 11 Managed Care Contracting: Sample Managed Care Contract Index