Human Factors in the Health Care Setting: A Pocket Guide for Clinical Instructors

A concise guide to integrating human factors in emergency medicine, isthe ALSG’s course book for their training for medical instructors.   The book adopts a practical approach which is the hallmark of all ALSG publications and courses.  Written by well known, well respected members of the Emergency Medicine and Critical Care world this book provides easily assimilated advice, beginning with a recognition of the factors leading to errors being made, followed by practical guidance on how to avoid them.

Working group, vi

Contributors, vii

Foreword, viii

Preface, ix

Acknowledgements, xii

Contact details and further information, xiii

Chapter 1 Introduction to human factors in medicine, 1

Chapter 2 Human cognition and error, 10

Chapter 3 Situation awareness, 20

Chapter 4 Leadership and teamworking, 28

Chapter 5 Personality and behaviour, 36

Chapter 6 Communication and assertiveness, 42

Chapter 7 Decision making, 51

Chapter 8 Fatigue and stress, 61

Chapter 9 Key elements in communication: briefing and debriefing, 71

Chapter 10 Organisational culture, 79

Chapter 11 Guidelines, checklists and protocols, 85

Anthology, 91

Index, 97