The Work Revolution: Freedom and Excellence for All

PRAISE FOR THE WORK REVOLUTION "Dr. Clow makes a good case for why we must revolutionize work. Some will resist it (and she shows why) but those who embrace it (and she shows how) will be the ones who win in a world where things are turning upside down. Her book provides an inside look at Google′s culture as an example of a positively designed workplace that has created phenomenal business success. She draws on her work there to show that companies managed by old–school work systems cannot compete with those that understand the power of a grassroots culture where empowerment is bottom–up rather than top–down. I am convinced that she accurately describes the future state of the successful organization."—Aubrey Daniels, PhD, bestselling author of OOPS!: 13 Management Practices That Waste Time and Money (and what to do instead) "Don′t fight for work–life balance; fight for a work revolution! Julie Clow′s new book, The Work Revolution, lays out the new rules for success. Packed with self–assessments, case studies, and expert contributions, this book shows all of us the new way to work—and live—for greater productivity and less stress. I′ve never had so much fun reading a book about work." —kevin kruse, coauthor of the New York Times bestseller We: How to Increase Performanceand Profits Through Full Engagement "Looking to massively change your workplace? Julie Clow wants to change all organizations and shows how the power to do so is in your hands. Do your part by following the practical strategies and examples in this book. Your current and future employees will be deeply engaged, results–driven, and happy—and so will you!" —TONY BINGHAM, President and CEO, American Society for Training & Development "We can do it! Julie tackles today′s biggest challenge—remaking our organizations for the knowledge economy—with pragmatic optimism. Filled with ideas and examples, The Work Revolution is a book that will inspire individuals and guide corporations on the critical journey ahead." —TAMARA J. ERICKSON, author of What′s Next, Gen X?: Keeping Up, Moving Ahead,and Getting the Career You Want

Preface xi Chapter 1 This Thing We Call Work 1 Chapter 2 Signs We Have It Wrong 19 Chapter 3 The New Rules 39 Chapter 4 Impact, Not Activities 61 Chapter 5 Energy, Not Schedules 93 Chapter 6 Strengths, Not Job Slots 125 Chapter 7 The Right Things, Not Everything 157 Chapter 8 Grassroots, Not Top–Down 181 Chapter 9 Conclusion 207 Epilogue 217 Appendix 223 Notes 231 Acknowledgments 239 About the Author 243 Index 245

JULIE CLOW started her career at a training development company in Orlando, Florida, and quickly rose to become the Chief Learning Officer. She joined Google in 2006 and spent five years there leading team effectiveness, leadership, management, and organizational culture initiatives. She has worked on organizational improvement initiatives for a wide range of commercial, government, and even military organizations, such as the U.S. Navy and Marine Corps, Asia–Pacific Economic Cooperation, BellSouth, and SunTrust Bank. Julie also serves on the board of directors for the American Society for Training & Development (ASTD) and is a frequent speaker at industry events. She holds a PhD in behavior analysis from Auburn University. She currently resides in New York.