The Five Dysfunctions of a Team: Intact Teams Participant Workbook

Be part of a cohesive team—and give your organization the ultimate competitive advantage. In theory, teamwork is simple. Most of us already know what it requires. But in practice, teamwork is dif???cult. Building a team is a process, one that requires remarkable levels of discipline, courage, and persistence. Based on the best–selling leadership fable The Five Dysfunctions of a Team, the new edition of this easy–to–use workbook provides participants with an opportunity to explore and overcome the pitfalls that side–track teams. Beginning with a 38–item team assessment, the workbook guides participants through the five steps of developing a cohesive and productive team: Building Trust Mastering Con???ict Achieving Commitment Embracing Accountability Focusing on Results Ideal for off–sites and retreats or even a series of development meetings, this workbook is an excellent team development tool. "The Five Dysfunctions of a Team is simply the best content available on teams. After implementing the products extensively within our organization, we have found Lencioni′s practical approach to be invaluable."—Mike Phelan, principal, Deloitte Consulting "Lencioni′s approach to team development is refreshing—practical, extremely engaging, and not touchy–feely. I would recommend this experience to any team wanting to excel."—Vern L. Toland, managing director, Hilton Grand Vacations Company "The Five Dysfunctions of a Team program not only restored the fiscal health of our company, it provided the crucial tools for us to face the economic downturn. The program has enabled us to sustain performance through creativity and teamwork and we′re using it throughout our entire company."—Matt Danilowicz, CEO, Clear–Com

PREFACE iv WORKSHOP OBJECTIVES 1 THE FIVE DYSFUNCTIONS OF A TEAM 5 TEAM ASSESSMENT: WHERE WE ARE AND WHERE WE’RE GOING 9 FUNDAMENTAL 1: BUILDING TRUST 21 FUNDAMENTAL 2: MASTERING CONFLICT 37 FUNDAMENTAL 3: ACHIEVING COMMITMENT 53 FUNDAMENTAL 4: EMBRACING ACCOUNTABILITY 73 FUNDAMENTAL 5: FOCUSING ON RESULTS 85 SUMMARY AND CONCLUSION 95 RESOURCES 105 ABOUT THE AUTHOR 108

Patrick Lencioni is founder and president of The Table Group, a management consulting firm specializing in organizational health and executive team development. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500 and mid–size companies to start–ups and nonprofits. Lencioni is the author of nine business books with over three million copies sold worldwide. He lives in the San Francisco Bay Area with his wife and four boys.