How Great Leaders Think: The Art of Reframing

PRAISE FOR BOLMAN AND DEAL THE WIZARD AND THE WARRIOR Bolman and Deals The Wizard and the Warrior could be your secret weapon. Read. Learn. Then lead with confidence. THOMAS KELLER, chef and owner, The French Laundry; author of Ad Hoc at Home and Bouchon Bakery The gold standard for looking at leadership. The Wizard and the Warrior is about fighting the good fight, but not losing sight of the magicit is about making the word flesh. This is a must–read for anyone who cares about becoming a better leader. PAUL D. HOUSTON, former executive director, American Association of School Administrators LEADING WITH SOUL No two authors are better equipped than Bolman and Deal to address and answer the seminal dilemma of our time: the difference between making a living and making a life. They lead the way to discover how to lead a spirited life. WARREN BENNIS, Distinguished Professor of Business Administration, University of Southern California Bolman and Deal understand something that too many of us are destined to figure out too late in life: the organizations where we work are filled with living, breathing, feeling human beings, people who need more than a paycheck, more than a performance review, more than a promotion. Until we realize this, we cannot truly lead; we can only manage. PATRICK LENCIONI, author of The Five Dysfunctions of a Team and The Advantage: Why Organizational Health Trumps Everything Else In Business REFRAMING ORGANIZATIONS Reframing Organizations is considered by many to be a modern masterpiece [It] is the kind of book that forces you to view organizational life from a different viewpoint and new reality. LEADINGTODAY.ORG

Preface vii Acknowledgments ix Part 1 Leadership in Four Dimensions 1 1 Introduction: The Power of Reframing 3 Part 2 Structural Leadership 21 2 Getting Organized 23 3 Organizing Groups and Teams 37 Part 3 Human Resource Leadership 49 4 Leading People 51 5 Seeing Ourselves as Others See Us 63 Part 4 Political Leadership 77 6 The Leader as Politician 79 7 The Leader as Warrior and Peacemaker 91 Part 5 Symbolic Leadership 105 8 The Leader as Magician 107 9 Seeking Soul in Teams 119 Part 6 Improving Leadership Practice 129 10 Reframing in Action 131 11 Images of Leadership: Can Crooked Kites Fly? 145 12 Leadership and Change 159 13 Searching for Soul: Leadership Ethics 175 14 Great Leaders, Great Stories 187 Appendix: Leadership Orientations 195 Notes 201 The Authors 213 Index 215

LEE G. BOLMAN holds the Marion Block Missouri Chair in Leadership at the Bloch School of Management, University of MissouriKansas City. With Terrence Deal, Bolman is coauthor of the bestselling book Reframing Organizations , now in its 5th edition. For twenty years, Bolman taught at the Harvard Graduate School of Education. TERRENCE E. DEAL is the founder of the Deal Leadership Institute and has served on the faculties of Stanford, Harvard, Vanderbilt, and the University of Southern California. He is the author or coauthor of twenty–seven books, including the bestseller Corporate Cultures , as well as numerous articles on organizations, change, and leadership.