Intervention Skills: Process Consultation for Small Groups and Teams

At last, a functional guide that focuses on putting the concept of group–process consultation into actual practice! Readers will learn how and under what circumstances a process consultant should intervene to make a group′s work more effective. They′ll also discover how to help groups identify, diagnose, and resolve problems as they occur. Real–world examples show how to make critical group concepts work. Also includes responses to commonly asked questions from working group–process consultants. A much–needed guide for the professional consultant and a useful resource for anyone who plays a role in the workings of a small group.

Spis treści:
Dedication.
Acknowledgments.
Foreword.
Introduction.
What is Group Process Orientation.
Task and Maintenance Processes: Key Concepts.
The Flow of Group Process Consultation: Phase I, Entry.
The Flow of Group Process Consultation: Phase II, Work Proper.
Types and Depth of Interventions.
Phases of Task–Group Development.
Group Process Consultant Competencies.
Group Process Consultation and the Organization.
Potpourri.
References.
Index.

Nota biograficzna:
W. BRENDAN REDDY, Ph.D., is professor of Psychology and director of the Institute for Consultation and Training at the University of Cincinnati. He is the co–founder and principal in Reddy–Phillips, a consulting and training organization with clients worldwide. A frequent contributor to professional journals, Reddy is editor of Team Building: Blueprints for Productivity and Satisfaction. He is a fellow of the American Psychological Association, a professional member of the NTL Institute, and a member of the OD Network. He received the 1993 Perry L. Rorher International Award for Excellence in Consultation from the consulting division of the American Psychological Association.

Okładka tylna:
At last, a functional guide that f ocuses on putting the concept of group–process consultation into actual practice! Readers will learn how and under what circumstances a process consultant should intervene to make a group′s work more effective. They′ll also discover how to help groups identify, diagnose, and resolve problems as they occur. Real–world examples show how to make critical group concepts work. Also includes responses to commonly asked questions from working group–process consultants. A much–needed guide for the professional consultant and a useful resource for anyone who plays a role in the workings of a small group.