Stepping Up: A Road Map for New Supervisors Participant Workbook

Stepping Up participant workbook
If you are a first–time or an aspiring supervisor, the Stepping Up Participant′s Workbook will give you an accurate, real–life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step–by–step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
Understand the role of supervisor
Effectively deal with the challenges that new supervisors face
Implement the steps needed to get started as a new supervisor
Apply the principles to build credibility as a supervisor
Employ performance components when supervising
Prepare a personalized road map to develop your supervisory knowledge and skills
The Stepping Up Participant Workbook is your key to realizing your full potential.
Praise for Stepping Up
"Stepping Up thoroughly addresses the core competencies of front–line supervisors who make the greatest impact on employee effectiveness. This kind of training is a ′must have′ for any organization′s survival kit."
Roger A. Korman, Ph.D., chairman & CEO, Aptilon.
"This is a great piece of work. I like the way the authors wove ′research′ with practical applications and case studies. Stepping Up will be a reference I′ll want to get for my new supervisors."
Dr. Clare Elizabeth Carey, CPT, president, ISPI 2006–07
"What matters most to a new supervisor? In my view, having the ′know how′ to accurately self assess and be able to draw upon a variety of resources to quickly become effective in the new role. Stepping Up is a resource I can turn to for sound advice and practical tools for building and sustaining a supervisorR 42;s performance."
Christine Westover, director, Learning and Development, Canada Post Corporation

Spis treści:
Module 1: Introduction.
Module 2: The Role of the Supervisor.
Module 3: The Challenges You Face as a New Supervisor.
Module 4: Taking the First Step.
Module 5: Performance Components.
Module 6: Provide Clear Expectations: “I Know”.
Module 7: Enhance Ability: “I Can”.
Module 8: Promote Engagement: “I Want To”.
Module 9: Supervisory Competencies.
Module 10: Your Personalized Road Map.
Appendix 1: Development Worksheets.
Appendix 2: Developmental Strategies.
Bibliography.

Nota biograficzna:

Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology.
Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision.
Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects.
Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.

Okładka tylna:

Stepping Up participant workbook
If you are a first–time or an aspiring supervisor, the Stepping Up Participant′s Workbook will give you an accurate, real–life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step–by–step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
Understand the role of supervisor
Effectively deal with the challenges that new supervisor s face
Implement the steps needed to get started as a new supervisor
Apply the principles to build credibility as a supervisor
Employ performance components when supervising
Prepare a personalized road map to develop your supervisory knowledge and skills
The Stepping Up Participant Workbook is your key to realizing your full potential.
Praise for Stepping Up
"Stepping Up thoroughly addresses the core competencies of front–line supervisors who make the greatest impact on employee effectiveness. This kind of training is a ′must have′ for any organization′s survival kit."
Roger A. Korman, Ph.D., chairman & CEO, Aptilon.
"This is a great piece of work. I like the way the authors wove ′research′ with practical applications and case studies. Stepping Up will be a reference I′ll want to get for my new supervisors."
Dr. Clare Elizabeth Carey, CPT, president, ISPI 2006–07
"What matters most to a new supervisor? In my view, having the ′know how′ to accurately self assess and be able to draw upon a variety of resources to quickly become effective in the new role. Stepping Up is a resource I can turn to for sound advice and practical tools for building and sustaining a supervisor′s performance."
Christine Westover, director, Learning and Development, Canada Post Corporation