Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Praise for Getting Naked
"I′ve experienced the ′naked′ approach firsthand and can say withconfidence that this book will transform the way we view client service. I wish every one of my vendors would read it and follow its advice."
—J. Miles Reiter, chairman and CEO, Driscoll′s
"Lencioni has written the definitive primer on how to build relationships in business (and in life) that are at once authentic, fruitful, and lasting. Getting Naked is a must–read."
—Andy Lorenzen, senior manager, organizational talent strategy, Chick–fil–A, Inc.
"Lencioni′s message on vulnerability really hits home. I can′t imagine a service provider who wouldn′t benefit greatly from the lessons in this insightful book."
—Tony Bingham, president and CEO, American Society for Training & Development (ASTD)
"I couldn′t put it down. Another page–turner with a quietly powerful message from Lencioni."
—Mike Faith, president and CEO, Headsets.com, Inc.
"Put your feet up, check your ego at the door, and read Getting Naked. It′s such an enjoyable read, you may finish the book in one sitting, but you will remember its message forever."
—Ken Blanchard, coauthor of The One Minute Manager® and Helping People Win at Work

Spis treści:
Introduction.
The Fable.
Part One: Theory.
Part Two: Practice.
Part Three: Research.
Part Four: Testimony.
The Model.
The Origins of Getting Naked.
Naked Service Defined.
Shedding the Three Fears.
Broader Applications of Nakedness.
Acknowledgments.
About the Author.

Nota biograficzna:

Patrick Lencioni is a New York Times best–selling business author of eight books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. As president and founder of The Table Group, Pat has consulted to CEOs and leadership teams in organ izations ranging from Fortune 500 companies and start–ups to churches and non–profits. In addition to his books, Pat and his work have been featured in publications like Harvard Business Review, The Wall Street Journal, Fortune, BusinessWeek, and USA Today.
To learn more about Patrick Lencioni and his other books and services—including his newsletter—please visit www.tablegroup.com.

Okładka tylna:

Praise for Getting Naked
"I′ve experienced the ′naked′ approach firsthand and can say withconfidence that this book will transform the way we view client service. I wish every one of my vendors would read it and follow its advice."
—J. Miles Reiter, chairman and CEO, Driscoll′s
"Lencioni has written the definitive primer on how to build relationships in business (and in life) that are at once authentic, fruitful, and lasting. Getting Naked is a must–read."
—Andy Lorenzen, senior manager, organizational talent strategy, Chick–fil–A, Inc.
"Lencioni′s message on vulnerability really hits home. I can′t imagine a service provider who wouldn′t benefit greatly from the lessons in this insightful book."
—Tony Bingham, president and CEO, American Society for Training & Development (ASTD)
"I couldn′t put it down. Another page–turner with a quietly powerful message from Lencioni."
—Mike Faith, president and CEO, Headsets.com, Inc.
"Put your feet up, check your ego at the door, and read Getting Naked. It′s such an enjoyable read, you may finish the book in one sitting, but you will remember its message forever."
—Ken Blanchard, coauthor of The One Minute Manager® and Helping People Win at Work