Beans: Four Principles for Running a Business in Good Times or Bad

As we showed in our book Fish, the best businesses go back to the basics when they are experiencing difficulties. In this delightful and deceptively simple tale of another Seattle–based business, managers and employees in companies of any size can find truth, values, and an inspiring blueprint for better business." — Harry Paul, coauthor, Fish! A Remarkable Way to Boost Morale and Improve Results
"This book is like a cup of good coffee: it doesn′t take long, it has been carefully pulled using the best ingredients, shared with love and laughter, and meant to promote a conversation, create a jolt, and a burst of energy." — Beverly Kaye, founder and CEO, Career Systems International, and coauthor, Love ′Em or Lose ′Em: Getting Good People to Stay
"Every once in a while a short book comes along that conveys an important message in a simple yet elegant way. Beans is such a book. It brings us back to business basics which seem so obvious, yet often get neglected in the frenetic whirl of day–to–day competition, business hassles, a nd endless change. I love Beans. It reminds me to keep it simple, and to stay focused on what really matters: quality product, personal service, and attention to detail. Thanks for the refreshing reminder; we all need it!" — B. J. Gallagher Hateley, coauthor, A Peacock in the Land of Penguins and What Would Buddha Do At Work?
"Quite simply, this a terrific business story with lessons for people in any kind of company, in any industry. Jack Hartman is the kind of hero readers are going to be cheering for through the last page." — Bob Rosner, syndicated columnist, Working Wounded, and coauthor, The Boss′s Survival Guide

Spis treści:
Foreword (Bob Nelson).
Preface.
Authors’ Note.
Introduction.
1. PASSION: You gotta have it or you gotta get it.
2. PEOPLE: You’re kn own by the company you keep.
3. MAKE IT PERSONAL: Everybody wants to be a regular.
4. PRODUCT: People don’t pay good money for bad coffee.
5. THE EYE OF INTENTION: If you don’t know where you’re going, you won’t know when you get there.
6. THE FOUR P’S: Big lessons from a small cup of coffee.
Epilogue: SIX WEEKS LATER.
A Page From Carol Wisdom’s Notes.
Discussion Questions: Applying the Four P’s to Your Work Experiences.
Appendix: Caffeine Facts.
Acknowledgments.
About the Authors.
Contact Page.

Nota biograficzna:
Leslie A. Yerkes is president and founder of Catalyst Consulting Group in Cleveland, Ohio. She is coauthor of 301 Ways to Have Fun at Work and author of Fun Works: Creating Places Where People Love to Work.
Charles Decker is Vice President for Client and Partner Relations for Acumentum, Inc., an electronic publishing company. He was formerly a senior executive at Amazon.com as well as a past director of the Executive Program book club in New York.

Okładka tylna:
"As we showed in our book Fish, the best businesses go back to the basics when they are experiencing difficulties. In this delightful and deceptively simple tale of another Seattle–based business, managers and employees in companies of any size can find truth, values, and an inspiring blueprint for better business." — Harry Paul, coauthor, Fish! A Remarkable Way to Boost Morale and Improve Results
"This book is like a cup of good coffee: it doesn′t take long, it has been carefully pulled using the best ingredients, shared with love and laughter, and meant to promote a conversation, create a jolt, and a burst of energy." — Beverly Kaye, founder and CEO, Career Systems International, and coauthor, Love ′Em or Lose ′Em: Getting Good People to Stay
"Every once in a while a short book comes along t hat conveys an important message in a simple yet elegant way. Beans is such a book. It brings us back to business basics which seem so obvious, yet often get neglected in the frenetic whirl of day–to–day competition, business hassles, a nd endless change. I love Beans. It reminds me to keep it simple, and to stay focused on what really matters: quality product, personal service, and attention to detail. Thanks for the refreshing reminder; we all need it!" — B. J. Gallagher Hateley, coauthor, A Peacock in the Land of Penguins and What Would Buddha Do At Work?
"Quite simply, this a terrific business story with lessons for people in any kind of company, in any industry. Jack Hartman is the kind of hero readers are going to be cheering for through the last page." — Bob Rosner, syndicated columnist, Working Wounded, and coauthor, The Boss′s Survival Guide