Organizing for High Performance: Employee Involvement, TQM, Re–engineering, and Knowledge Management in the Fortune 1000

Organizing for High Performance offers a practical resource for understanding how Fortune 1000 companies can succeed by implementing a variety of organizational effectiveness programs. This thoroughly revised and updated version of Strategies for High Performance Organizations:Analyzes trends in the adoption of organizational effectiveness efforts such as employee involvement, total quality management, and reengineeringContains an examination of new organizational effectiveness approaches, including knowledge management and e–commerceDemonstrates how organizations are changing by reporting on the adoption of business and climate strategiesShows how employee involvement, total quality management, and reengineering efforts link business and change strategyReveals which management practices are working, as well as when and why they workIncludes a handy CD–ROM that contains the entire text of the bookUsing the information in Organizing for High Performance, business leaders can learn what they need to know to guide their companies through organizational change with a clear sense of direction and mission.

Spis treści:
Preface.
Introduction.
Improving Organizational Performance.
The Study.
EMPLOYEE INVOLVEMENT: INFORMATION, KNOWLEDGE, REWARDS, AND POWER.
Sharing Information.
Knowledge and Skill Development.
Rewards.
Power.
TOTAL QUALITY MANAGEMENT, REENGINEERING, AND KNOWLEDGE MANAGEMENT.
Total Quality Management.
Process Reengineering.
Knowledge Management.
Relationships Among Employee Involvement, Total Quality Management, Reengineering, and Knowledge Management.
ORGANIZATIONAL CHANGE: PRACTICES AND STRATEGY.
The Employment Contract.
Improvement Strategies.
Change Strategies.
EFFECTIVENESS.
Results of Employee Involvement Efforts.
TQM Effectiveness.
Process Reengineering Results.
Knowledge Management Effectiveness.
Financial Impacts.PREDICTORS of PRACTICE ADOPTION.
Organizational Size, Downsizing, and Delayering.
Impact of Competitive Environment and Business Strategy.
Performance Improvement and Change Strategies.
Toward High Performance Organizations.
References.
Resource A.
Resource B.
Resource C.
Tables and Figures.

Nota biograficzna:
EDWARD E. LAWLER is director of the Center for Effective Organizations at the University of Southern California (USC) and distinguished professor of management and organization in the USC Marshall School of Business. He is the author or coauthor of more than three hundred articles and thirty–two books including Rewarding Excellence, The Leadership Change Handbook, and Strategies for High Performance Organizations–The CEO Report, from Jossey–Bass. SUSAN ALBERS MOHRMAN is senior research scientist at the Center for Effective Organizations in the Marshall School of Business at the University of Southern California. She is the author or coauthor of Tomorrow′s Organization, Strategies for High Performance Organizations–The CEO Report, and Designing Team–Based Organizations, from Jossey–Bass. GEORGE BENSON is a research associate at the Center for Effective Organizations at the University of Southern California. Before joining the CEO he worked at the American Society for Training and Development. He has published in Training and Development and Technical Skills Training.

Okładka tylna:
Organizing for High Performance offers a practical resource for understanding how Fortune 1000 companies can succeed by implementing a variety of organizational effectiveness programs. This thoroughly revised and updated version of Strategies for High Performance Organizations:Analyzes trends in the adoption of organizational effectiveness efforts such as employee involvement, total quality management, and reengineeringContains an examination of new organizationa l effectiveness approaches, including knowledge management and e–commerceDemonstrates how organizations are changing by reporting on the adoption of business and climate strategiesShows how employee involvement, total quality management, and reengineering efforts link business and change strategyReveals which management practices are working, as well as when and why they workIncludes a handy CD–ROM that contains the entire text of the bookUsing the information in Organizing for High Performance, business leaders can learn what they need to know to guide their companies through organizational change with a clear sense of direction and mission.