Assessment Practice in Student Affairs: An Applications Manual

"In an era of increased accountability, this volume is a must read for anyone interested in understanding and developing assessments that can demonstrate the efficacy of their programs and services. A perfect sequel to Assessment in Student Affairs." —Charles C. Schroeder, vice chancellor for student affairs, University of Missouri–Columbia
"This essential companion to Assessment in Student Affairs describes assessment tools and a step–by–step approach for use in any student affairs unit. The treatment of cost effectiveness as a component to program assessment is particularly helpful." —Trudy W. Banta, vice chancellor for planning and institutional improvement, Indiana University–Purdue University Indianapolis
"If you liked their first book, you will absolutely love this one. Upcraft and Schuh strike it rich again by providing practical and proven strategies for getting assessment done. They tell us when, where, how, and why we should conduct assessments differently within a wide variety of student service departments. Read and apply!" —Gary R. Hanson, professor, Educational Leadership and Policy Studies, Arizona State University
"The first edition of Assessment in Student Affairs was an important resource for faculty who teach good assessment practices. This volume is an even more comprehensive and useful teaching tool that can benefit every student in the field." —Michael J. Cuyjet, associate professor, University of Louisville
When Assessment in Student Affairs first appeared in 1996, readers discovered a practical context for viewing the power of assessment across the domain of student services. Since then, John H. Schuh and M. Lee Upcraft have received numerous requests for more specific and hands–on guidance to assessing and communicating the value of student affairs. This manual continues the conversation begun in their earlier book and provides a full range of practical tools for conducting effective assessments.

Spis treści:
PRINCIPLES AND PURPOSES.
Why Assessment in Student Affairs?
Steps in the Assessment Process.
METHODS.
Qualitative Assessment.
Conducting Focus Groups.
Designing and Selecting Quantitative Instruments.
How to Conduct Mail–Out Surveys.
Telephone Surveys (B. Moore).
Web–Based Data Collection (T. Wortman & M. Upcraft).
BASIC APPROACHES.
Needs Assessment.
Satisfaction Assessment.
Assessing Learning Outcomes.
Environmental Assessment.
Assessing Cost Effectiveness (K. Kennedy, et al.).
Assessment and Accreditation.
Drop Out Assessment.
Post–Graduate Assessment
PROGRAMS AND SERVICE AREAS.
Assessing Student Academic Success (L. Shibley & M. Upcraft).
Assessing Group Educational Programs.
Assessing First–Year Programs (J. Crissman & M. Upcraft).
Assessing Campus Recreation Programs.
Assessing an Office of Financial Aid.
Assessing Admissions Programs.
Assessing Residence Life Programs.
Assessing College Unions.
Assessing Health Services (M. Spear).
Assessing Career Services (J. Rayman).
Assessing Counseling Centers (Dennis Heitzmann & K. Nafziger).
Assessing an Office of Student Conduct.
Assessing Greek Life.
Getting Started.
Arranging for a Consultant.
Ethical Issues.
Strategies for Implementing an Assessment Program.
Resources: Review of Selected Assessment Instruments.

Nota biograficzna:
JOHN H. SCHUH is professor of educational leadership and department chair at Iowa State University. He is also the editor of New Directions for Student Services and associate editor for the Journal of College Student Development.
M. LEE UPCRAFT is research associate for the study of higher education, assistant vice president emeritus for student affairs, and affiliate professor emeritus of higher education at The Pennsylvania State University.

Okładka tylna:
"In an era of increased accountability, this volume is a must read for anyone interested in understanding and developing assessments that can demonstrate the efficacy of their programs and services. A perfect sequel to Assessment in Student Affairs." —Charles C. Schroeder, vice chancellor for student affairs, University of Missouri–Columbia
"This essential companion to Assessment in Student Affairs describes assessment tools and a step–by–step approach for use in any student affairs unit. The treatment of cost effectiveness as a component to program assessment is particularly helpful." —Trudy W. Banta, vice chancellor for planning and institutional improvement, Indiana University–Purdue University Indianapolis
"If you liked their first book, you will absolutely love this one. Upcraft and Schuh strike it rich again by providing practical and proven strategies for getting assessment done. They tell us when, where, how, and why we should conduct assessments differently within a wide variety of student service departments. Read and apply!" —Gary R. Hanson, professor, Educational Leadership and Policy Studies, Arizona State University
"The first edition of Assessment in Student Affairs was an important resource for faculty who teach good assessment practices. This volume is an even more comprehensive and useful teaching tool that can benefit every student in the field." —Michael J. Cuyjet, associate professor, University of Louisville
When Assessment in Student Affairs first appeared in 1996, readers discovered a practical context for viewing the power of assessment across the domain of student services. Since then, John H. Schuh and M. Lee Upcraft have received numerous requests for more specific and hands–on guidance to assessing and communicating the value of student affairs. This manual continues the conversation begun in their earlier book and provides a full range of practical tools for conducting effective assessments.