Pay People Right!: Breakthrough Reward Strategies to Create Great Companies

Not since the authors′ pioneering book The New Pay revolutionized total pay has there been a book that clearly describes the crucial link between a company′s reward solutions and its business goals. Now, as today′s companies push to improve their effectiveness and compete globally, Zingheim and Schuster reveal how total rewards provide a unique and practical advantage to those organizations with the foresight to pay people right.
Pay––including base pay, cash incentives, stock options, and recognition––can be a powerful and positive way to communicate and gain commitment to values, directions, and business priorities. Total rewards integrate total pay with a compelling future, individual growth, and a positive workplace to create a win–win partnership between the company and its workforce that enhances effectiveness and advances overall business objectives. Pay People Right! shows readers how.
Based on the authors′ extensive consulting experience and research, this practical guide defines six essential principles for building integrated rewards that will help companies tackle their most critical business opportunities: attracting and retaining scarce talent, expanding globally, improving mergers and acquisitions, focusing sales professionals, developing teams, and aligning executive and workforce pay.
Pay People Right! builds a business case for improving existing rewards and gives companies readily usable tools for successfully implementing pay change. It also provides a host of examples of how companies, including many in the Fortune 500, use rewards to engage people and enhance performance.

Preface The Authors
Part 1. Intergrating Rewards
1. Total Rewards and the Six Reward Principles
2. The Business Case for Changing Rewards
3. Integrating Total Pay
4. Measuring and Managing Perfornance
Part Two: Pay Tools: Accelerating Acheivement of Business Goals
5. Rewarding Individual Ongoing Value: Base Pay
6. Building Infrastructure for Base Pay
7. Rewarding Performance: Short–Term Varialbe Pay
8. Rewarding Performance: Long–term Variable Pay
9. Recognition and Celebration
Part Three: Addressing Critical Business Opportunities with Rewards
10. Rewarding Teams
11. Rewarding Scarce Talent
12. Rewarding the Salesforce
13. Rewarding Executives
14. Merger and Acquisition Rewards
15. Global Rewards
Part Four: Moving Foward
16. Making Rewards Work
Epilogue: 21st–Century Rewards Notes Index

JAY R. SCHUSTER are partners in Schuster–Zingheim and Associates, Inc., a pay consulting firm founded in 1985 and located in Los Angeles. They consult extensively on total rewards with companies in the U.S. and throughout the world, and are frequent speakers to business and professional groups. Their web site is www.paypeopleright.com.

"A thoroughly up–to–the minute explanation of the best thinking on pay practices by two extraordinary well qualified experts. What could be of greater value? At last a readable book that provides answers to today′s trickiest pay issues." ––Jack Zenger, president, PROVANT Inc., and co–author of Results–Based Leadership, Leading Teams, and Self–Directed Work Teams

"Zingheim and Schuster have done it again! They have produced a second must–read book on pay. Pay People Right! is full of useful information about how to create and manage pay systems that fit today′s organizations. More than just a how to do it approach, it provides a business basis for the development of key pay strategies which can provide a competitive advantage." ––Edward E. Lawler III, director, Center for Effective Organizations, University of Southern California, and author of From the Ground Up and Rewarding Excellence

"Pay People Right! offers practical, forward thinking, and useful advice on how to design and deliver compensation systems to get results. The book has been invaluable to me in clarifying my thinking and is a must read for managers, HR professionals, consultants, and others who craft reward systems. I use it in teaching our executive program." ––Dave Ulrich, University of Michigan professor, author of Human Resource Champions, and co–author of Results–Based Leadership

"Zingheim and Schuster have written a first–rate book on reward systems. It is reader–friendly, original and practical. What′s most impressive is how they demonstrate the effect of pay on mergers, team performance as well as performance measures in general plus providing some useful lessons on pay systems during times of hyper–turbulent change. If the lessons of this book are thoughtfully applied, improved organizational effectiveness will follow." ––Warren Bennis, Distinguished Professor of Business, University of Southern California, and co–author of Co–Leaders

"Pay People Right! is a must read for those who wrestle with the dynamic and critical challenge of using pay to help get better results from the workforce. It provides practical solutions for achieving a balance between workforce fulfillment and peformance." ––Jon R. Katzenbach, founder of Katzenbach Partners LLC, author of Teams at the Top and coauthor of The Wisdom of Teams