Performance–Based Instruction: Linking Training to Business Results includes a Microsoft Word diskette

You know what kind of business performance results you want to achieve now you’ll know how to get there!
Goals are easy. You know what the performance and productivity expectations are. The tough part is reaching those goals. In Performance–Based Instruction, Brethower and Smalley take you there. You see the goal, you find the gap between that goal and where you are now, and then you close the gap. Simple, quick, inexpensive, and effective that’s what Performance–Based Instruction is about!
Every design systematically draws you through "Guided Observation," where learners experience an example of why and how a task is done; "Guided Practice," where learners practice this job–focused task; and "Demonstration of Mastery," where learners demonstrate their newly enhanced performance. Using these brilliant designs, you will clarify job expectations and foster pride and confidence in employees’ work performance. Open this practical book to any page: immediately you’ll find your bearings, you’ll learn a tip you won’t forget, and you’ll understand how to apply this tool in your workplace today.
"This book does a great job of demystifying the instructional design process. When performance improvement is vitally needed the concerned practitioner would do well to heed Smalley and Brethower′s thoughtful advice."
Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University
"This is the perfect book for these times. In an emerging global economy where the ‘bottom–line’ is critical, this book provides an approach for getting more performance with less training dollars. And at a time when many traditional training organizations are rightfully considering becoming ‘performance departments,’ this book provides a key component for successfully making that transition."
Geary Rummler, partner, The Rummler–Brache Group
"Instructional de signers, training managers and performance improvement specialists will benefit from this book. It could also be used as a text book in instructional design. Any training department that is moving from training to performance should have this book."
Roger Addison, vice president and manager, Wells Fargo Bank
"The book is meant to guide and lead to application . The text is easy to read, has a clear structure, is filled with examples, and has a coherent framework that makes it easy to understand both the overall thrust of the book and the specific objectives of any given chapter."
Harold Stolovitch, president, Harold D. Stolovitch & Associates, Ltd.
You spend more time in the middle of things than at the start. Someone gives you a pressing problem. Then they anticipate your magic wand: they expect you to solve the puzzle on the spot. So you know what needs to be done and now you need a little magic. You’ve got it here! Performance–Based Instruction will be your book of spells.
This guide gives you: ⋅ examples of performance–based instruction in action ⋅ instructional designs you can use today ⋅ job aids you can use to develop your designs and much more! Old–fashioned training delivers content but it doesn’t necessarily enable people to see how the training relates to their job tasks. With Brethower and Smalley’s performance–based instruction, no one ever loses sight of the job.
Performance–Based Instruction gives you the tools you need to conduct on–the–job training, establish team training, design job aids, perform needs assessments, and evaluate training. Plus, you will learn to convert your existing instruction in any content area to high–impact performance–based training. The User’s Manual appendix gives you specific pointers on using this book as a guide in an HRD department, as a text in an academic setting, or as a professional developme nt tool for solo practitioners. The enclosed Microsoft Word® diskette gives you an electronic, customizable source of quick–implementation job aids. It’s all here. Grab this book of spells, add a dash of attentive work, and create some performance magic today!

Spis treści:
Acknowledgments.
Preface.
A PRACTICAL APPROACH TO TRAINING ISSUES.
1. Performance–Based Instruction: Application to Customer Service.
2. Performance–Based Instruction on the Job.
3. Performance–Based Teamwork Training.
4. Performance–Based Development.
5. Performance–Based Instruction and the Hawthorne Effect.
6. Performance–Based Instruction and Job Aids.
A PARADIGM FOR THE TWENTY–FIRST CENTURY.
7. Performance–Based Instruction: A Paradigm for the Twenty–First–Century Human Resource Development.
8. Converting to Performance–Based Instruction.
9. Transfer of Training: Linking to what Happens Before and After.
10. Needs Assessment and Performance–Based Instruction.
11. A Structured–Design Approach for Performance–Based Instruction.
12. Integrating Evaluation into Performance–Based Instruction.
13. Performance–Based Instruction and Learning–to–Learn.
Appendix: User′s Manual.
Bibliography and References.
List of Figures on Diskette.
About the Authors.
Index.

Nota biograficzna:
DALE M. BRETHOWER is a professor of psychology at Western Michigan University, teaching courses in training and development, performance management, and behavioral systems analysis. KAROLYN A. SMALLEY is a performance and instructional systems consultant who specializes in process improvement projects, performance management systems, and instructional systems.

Okładka tylna:
You know what kind of business performance results you want to achieve now you’ll know how to ge t there!
Goals are easy. You know what the performance and productivity expectations are. The tough part is reaching those goals. In Performance–Based Instruction, Brethower and Smalley take you there. You see the goal, you find the gap between that goal and where you are now, and then you close the gap. Simple, quick, inexpensive, and effective that’s what Performance–Based Instruction is about!
Every design systematically draws you through "Guided Observation," where learners experience an example of why and how a task is done; "Guided Practice," where learners practice this job–focused task; and "Demonstration of Mastery," where learners demonstrate their newly enhanced performance. Using these brilliant designs, you will clarify job expectations and foster pride and confidence in employees’ work performance. Open this practical book to any page: immediately you’ll find your bearings, you’ll learn a tip you won’t forget, and you’ll understand how to apply this tool in your workplace today.
"This book does a great job of demystifying the instructional design process. When performance improvement is vitally needed the concerned practitioner would do well to heed Smalley and Brethower′s thoughtful advice."
Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University
"This is the perfect book for these times. In an emerging global economy where the ‘bottom–line’ is critical, this book provides an approach for getting more performance with less training dollars. And at a time when many traditional training organizations are rightfully considering becoming ‘performance departments,’ this book provides a key component for successfully making that transition."
Geary Rummler, partner, The Rummler–Brache Group
"Instructional designers, training managers and performance improvement specialists will benefit from this book. It coul