The Human Side of Change: A Practical Guide to Organization Redesign

Drawing on a decade of consulting experience with businesses and governments around the world, Timothy J. Galpin outlines a nine–step process for effectively combining the human and technical sides of change for successful mergers, downsizing, and restructuring. The Human Side of Change offers managers, frontline supervisors and human resource professionals valuable tools, techniques, and examples to help them gain support for change at all levels of an organization. With numerous charts, graphs, and a glossary of change–management terms, this book is both an ideal blueprint and an accessible quick reference for the implementation of stable and sustained transformation.

Spis treści:
Introduction: The Change Management Process.
AT THE STRATEGIC LEVEL: ORGANIZATIONWIDE CHANGE MANAGEMENT IMPERATIVES.
Teams: Building the Infrastructure for Effective Change.
Communications: Beating the Grapevine with an Open Two–Way Strategy.
Culture: Managing All the Components.
Leadership: Developing the Key Attributes for Leading Change.
AT THE GRASSROOTS LEVEL: IMPLEMENTING AND SUSTAINING CHANGE.
Set Goals.
Measure Performance.
Provide Feedback and Coaching.
Be Generous with Rewards and Recognition.
Conclusion: The Tough Questions of Change Management.
Appendixes: The Change Managers Toolkit.
Appendix A. Strategic Toolkit.
Appendix B. Implementation Toolkit.
Appendix C. Glossary of Terms.
Appendix D. Recommended Readings.

Nota biograficzna:
TIMOTHY J. GALPIN is President of Integration Partners, LLC, in Dallas, Texas. He began his professional career after earning a Ph.D. degree in organization development at U.C.L.A. and has since amassed extensive experience in both industry and consulting in North and South America, Asia, and in Europe. He is also the author of two other books, Making Strategy Work and The Complete Guide to Mergers and Acquisitions, both from Jossey–Bas s.

Okładka tylna:
Drawing on a decade of consulting experience with businesses and governments around the world, Timothy J. Galpin outlines a nine–step process for effectively combining the human and technical sides of change for successful mergers, downsizing, and restructuring. The Human Side of Change offers managers, frontline supervisors and human resource professionals valuable tools, techniques, and examples to help them gain support for change at all levels of an organization. With numerous charts, graphs, and a glossary of change–management terms, this book is both an ideal blueprint and an accessible quick reference for the implementation of stable and sustained transformation.