Whos Got the Ball? (and Other Nagging Questions About Team Life): A Players Guide for Work Teams

Friendly and conversational, O′Brien offers experience–based, easy–to–implement guidelines that are eminently practical and surprisingly fun. Her concise "coaching notes," wonderfully illustrated by real–life organizational situations, address every aspect of daily team life.
"Finally, a book for team members––three cheers for Coach O′Brien! Who′s Got the Ball? is an easy, enjoyable, and invigorating book filled with powerful, useable, common sense coaching tips. This book should be required reading for all team members in today′s workforce." ––Freda M. Peters, vice president, Human Resources, Branson Ultrasonics Corporation, subsidiary of Emerson Electric Company
"Who′s Got the Ball? is one of the best books on teaming that you will ever read––clear, insightful, humorous. An excellent handbook for any business or organization struggling and/or coping with breaking down barriers and building teams." ––Hellene S. Runtagh, president & CEO, GE Information Services, Inc.

Spis treści:
Part One: Team Fundamentals.
Are You a Team.
What′s Your Game?
What′s Your Noble Purpose?
Are You Winning?
Human Doings Versus Human Beings.
It′s Just a Stage.
What Does a High–Performing Team Look Like?
Your Team Is One Player in a Bigger Game.
All High–Performing Teams Have Ground Rules.
Part Two: Being a Valuable Team Member.
Who Is Responsible?
Every Player Contributes to the Process.
Summarizer, Orienter, Harmonizer, and Other Helpful Roles.
Recognize Your MVP.
Get New Players into the Game.
Take a Team Pulse.
Words Don′t Always Mean What They Mean.
You Don′t Have to Be Best Friends.
Part Three: Avoiding Common Team Problems.
About Conflict.
The Power of Constructive Negative Feedback.
When You Reach an Impasse, Talk About Needs.
Team Process I s Confidential.
What Builds or Destroys Trust?
Manage Your Differences.
Words Are Powerful.
Don′t Take It Personally.
The Deadly Whack–A–Mo.
Don′t Confuse Interruptions with Enthusiasm.
The Talk–A–Thon.
Off Course and Down the Road of Totem Poles.
"Hey, No Problem".
How the Great Elaborators Finally Got to the Point.
Team Burnout.
Simple but Powerful Team Ground Rules.
Part Four: Running an Effective Team Meeting.
Spending Time Together.
Agree on a Game Plan.
Everyone Must Respond Out Loud.
Call Your Own Time–Outs.
All Ideas Aren′t Good Ideas But....
The Magic of Flip Charts.
Meeting Minutes Made Easy.
Part Five: Making Good Team Decisions and Putting Them into Play.
No Team Is Completely "Self–Directed".
What Decisions Is Your Team Empowered to Make?
Decide How You Will Decide.
Brainstorming: Use It at the Right Time.
Do Great Minds ally Think Alike?
Who′s Got the Ball?
Part Six: Notes for Team Leaders.
Why Teams Get Stuck.
Every Team Needs a Leader with Clout.
Name That Decision.
Invest in Your Team′s Self–Concept.
From Manager to Team Leader.
How Successful Team Leaders View Their Role.
How Winning Teams Describe Their Leaders.
A Letter From the Coach.

Nota biograficzna:
COACH MAUREEN O′BRIEN is president of OB Management Consultants, has toured with the Harlem Globetrotters, and "coached" the organizational development of clients including IBM and GE, helping teams succeed by giving team players the practical tools and expertise they need.

Okładka tylna:
Friendly and conversational, O′Brien offers experience–based, easy–to–implement guidelines that are eminently practical and surprisingly fun. Her concise "coaching notes," wonderfully illustrated by real–life organizational situations, address every aspect of d aily team life.
"Finally, a book for team members––three cheers for Coach O′Brien! Who′s Got the Ball? is an easy, enjoyable, and invigorating book filled with powerful, useable, common sense coaching tips. This book should be required reading for all team members in today′s workforce." ––Freda M. Peters, vice president, Human Resources, Branson Ultrasonics Corporation, subsidiary of Emerson Electric Company
"Who′s Got the Ball? is one of the best books on teaming that you will ever read––clear, insightful, humorous. An excellent handbook for any business or organization struggling and/or coping with breaking down barriers and building teams." ––Hellene S. Runtagh, president & CEO, GE Information Services, Inc.