The Four Mindsets: How to Influence, Motivate and Lead High Performance Teams

ADOPT THE FOUR MINDSETS AND BE THE BEST LEADER FOR YOUR TEAM

The Four Mindsets helps you cut through the complexities of modern leadership trends and practices and delivers proven, practical approaches that can help you increase performance and build an award winning culture.

Management, motivations and mindsets have changed considerably in the last 25 years and leaders are being challenged with the task of keeping their teams engaged while meeting goals that are more stringent than ever.

The Four Mindsets will show you how to:

develop high levels of emotional intelligence recognise what makes people tick and how this links to influence trigger consistent high performance in employees and team members build team confidence, capability and potential.

The Four Mindsets is a must–read handbook for all leaders and aspiring leaders to motivate employees and team members to perform at their highest level.

About the author xi

Acknowledgements xiii

Preface xv

How to use this book xix

Introduction xxi

Part I: The Emotional Intelligence Mindset 1

How to trigger inspiration, trust and respect within your team

1 The manager as role model the key to influence 3

2 How to develop emotional intelligence: Step 1 self–awareness 11

3 How to develop emotional intelligence: Step 2 self–management 19

4 How to build trust 33

Part II: The Connection Mindset 43

How to trigger connection, understanding and care within your team

5 Understanding what makes people tick and Learned Intuition 45

6 How to connect people to the business 57

7 How to create a personal connection 69

8 How to have a challenging conversation without breaking connection 83

Part III: The Growth Mindset 99

How to trigger confidence, learning and growth within your team

9 How to teach people confidence 101

10 The manager as trainer how to share knowledge and train your team quickly 113

11 How learners think and how to adapt your style 125

12 The manager as coach and mentor

10 essential tips 137

Part IV: The Performance Mindset 149

How to trigger focus, accountability and achievement within your team

13 How to recruit the right people into your team 151

14 The 90–day critical period how to attach and align your people 163

15 How to increase focus and accountability 179

16 How to conduct a best practice performance review 203

Index 221

ANNA–LUCIA MACKAY is Managing Director of HCM Global and a leading consultant, speaker and commentator on global management trends and practices. Anna–Lucia has been widely recognised through numerous industry awards and was a finalist for the prestigious Telstra Business Women′s Awards.