Managing Human Resources

Endorsed by the Australian Human Resources Institute (AHRI) — the national association representing human resource and people management professionals — Managing Human Resources , 4th edition, presents a concise coverage of key HRM topics typically taught in a 12– or 13–week teaching semester. The 4th edition has been thoroughly updated to reflect the impact of the Fair Work Act on the relationship between employers and employees, as well as on the work of HR professionals. Numerous practical examples throughout the text highlight contemporary HR issues, such as: employee engagement flexible working arrangements work–life balance generational issues in the workplace skills shortages in various industries the importance of effective employee recruitment and training the cost of involuntary staff turnover increasing diversity in the workplace outsourcing corporate social and ethical responsibility globalisation. In addition to a thorough analysis of the contemporary HR landscape in Australia, the text provides useful comparisons with HR practices in regional countries such as India, China and Japan.

About the author xi About the contributors xi Preface xii AHRI student membership xii How to use this book xiv Acknowledgements xvii PART 1. Introducing HRM 1 1 Strategic human resource management  3 2 Human resource planning  61 3 Human resource information management systems  95 4 Human resource management and the law  121 PART 1 CASE STUDY 158 PART 2 Determining, attracting and selecting human resources 161 5 Job analysis, job design and quality of work life  163 6 Recruiting human resources  207 7 Employee selection  251 PART 2 CASE STUDY 300 PART 3 Developing and rewarding human resources 303 8 Appraising and managing performance  305 9 Human resource development  355 10 Career planning and development  397 11 Rewarding human resources  433 PART 3 CASE STUDY A 471 PART 3 CASE STUDY B 473 PART 4 Managing human resources 475 12 Industrial relations 477 13 Employee health and safety 531 14 Managing diversity 577 PART 4 CASE STUDY 618 PART 5 Human resources in a changing world 621 15 International human resource management 623 16 Assessing HRM effectiveness 667 PART 5 CASE STUDY A 694 PART 5 CASE STUDY B 697 Glossary 699 Name index 711 Subject index 713

Raymond J. Stone BA, BCom, DipSocStud (Melb), MA (Ottawa), PhD (Hong Kong), CMAHRI. Raymond J. Stone has more than 30 years experience in international HRM and has held senior positions in Australia, Hong Kong, Japan and Korea. His work experience covers compensation and benefi ts, recruitment and selection, psychological appraisal, industrial relations, HRM research, training and development, and strategic human resource planning and policy development. He has taught at Australian, Japanese, Hong Kong and British universities. His articles about negotiation and international HRM have been published in leading academic and business journals in Australia, Hong Kong, Japan, New Zealand, Singapore, the United Kingdom and the United States.