The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities

PRAISE FOR THE BLACK BOOK OF OUTSOURCING
"The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity."
—Thomas J. Donohue, President and CEO, United States Chamber of Commerce
"An exhaustive, in–depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy."
—Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University
"This book will help you gain an understanding that in the new global, high–tech economy, there′s no cruising altitude."
—Robert Reich, Former U.S. Secretary of Labor, Clinton Administration
"Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right."
—Terry Jost, North American Outsourcing Leader, Capgemini
"The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges."
—Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University
"This book challenges readers to re–evaluate their preconceived notions about outsourcing."
—J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College
"This is, without question, the most comprehensive publication on outsourcing. It′s destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make."
—Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation

Spis treści:
Preface.
Introduction: Outsourcing: Opportunities and Challenges.
Part One: How to Plan, Lead, and Manage Outsourcing Initiatives.
Chapter 1: Overview of the Outsourcing Process.
Chapter 2: Making the Decision to Outsource.
Chapter 3: What You Need to Know before You Start.
Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture.
Chapter 5: Outsourcing Options.
Chapter 6: Selecting Your Suppliers and Vendors.
Chapter 7: Managing Your Outsourcing Vendors.
Chapter 8: Navigating Contracts and Negotiations.
Chapter 9: New Career Opportunities in Outsourcing Management.
Chapter 10: Finding Top Outsourcers: Vendor Directory.
Chapter 11: Avoiding Common Outsourcing Mistakes.
Part Two: The Indispensable Guide to Finding an Outsourcing Career.
Chapter 12: Strategizing for Success in the New Global Economy.
Chapter 13: Learning to Market Yourself in the Global Economy.
Chapter 14: Hot Jobs in Outsourcing.
Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job.
Part Three: The Indispensable Guide for Outsourcing Entrepreneurs.
Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing.
Chapter 17: Capitalizing on the Outsourcing Start–Up Boom.
Chapter 18: Starting an Outsourcing Business.
Glossary.
Index.

Nota biograficzna:
DOUGLAS BROWN is President and cofounder of the Outsourcing Management Institute, an outsourcing consulting firm to institutional advisors, prominent corporations, governments, and other organizations. He has served in senior operations management and executive business development positions in Fortune 500 corporations and start–up ventures alike, particularly in the healthcare and IT industries. He lives in P inellas County, Florida, with his wife Janine and their three children.
SCOTT WILSON is cofounder of the Out–sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.

Okładka tylna:
PRAISE FOR THE BLACK BOOK OF OUTSOURCING
"The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity."
—Thomas J. Donohue, President and CEO, United States Chamber of Commerce
"An exhaustive, in–depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy."
—Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University
"This book will help you gain an understanding that in the new global, high–tech economy, there′s no cruising altitude."
—Robert Reich, Former U.S. Secretary of Labor, Clinton Administration
"Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right."
—Terry Jost, North American Outsourcing Leader, Capgemini
"The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges."
—Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University
"This book challenges readers to re–evaluate their preconceived notions about outsourcing."
—J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College
"This is, without question, the most comprehensive publication on outsourcing. It′s destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make."
—Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation