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Informacje szczegółowe o książce

Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage

ISBN 9780471531746

Autor: Michael Violano, Shimon–Craig Van Collie

Wydawca: Wiley

Dostępność: 3-6 tygodni

Cena: 1 387,05 zł

Przed złożeniem zamówienia prosimy o kontakt mailowy celem potwierdzenia ceny.

Informacje dodatkowe
Opis książki

ISBN13:	9780471531746
ISBN10:	047153174X
Autor:	Michael Violano, Shimon–Craig Van Collie
Oprawa:	Hardback
Rok Wydania:	1992-10-09
Ilość stron:	256
Wymiary:	228x155
Tematy:	KF

Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.

Spis treści:
Relationship Banking for the 21st Century.
Information and Integration.
Teller System and Service Imperatives.
The Promise of Platform Automation.
Electronic Banking.
Innovative Imaged Products and Services.
Marketing Systems and Strategies.
Sales and Staff Performance.
Branch Bank Merchandising.
Breaking Banking Barriers.
Productivity and Profitability.
Indexes.