Design for Success: A Human–Centered Approach to Designing Successful Products and Systems

In the field of engineering like many others, foreign competitors are beating U.S. businesses to the punch in terms of bringing new products successfully to the marketplace. How can U.S. engineering companies compete? Simply by turning to this thought–provoking work which answers these and many other questions of successful design products and systems that are market driven and user oriented. Using a comprehensive methodological framework for human–centered design of complex systems, it covers four phases: naturalist, marketing, engineering, sales and service. A wide variety of tools and techniques are discussed within this framework, with illustrated case histories introduced early and developed throughout the chapters. This thorough and consistent framework for design, in combination with numerous ``how to′′ tips, provides the reader with a self–contained, applications–oriented plan with which to pursue design concepts.

Spis treści:
Design and Measurement.
The Naturalist Phase.
The Marketing Phase.
The Engineering Phase.
The Sales and Service Phase.
System Evaluation.
Design of Aiding.
Design of Training.
Technology Transition.
Author Index.
Subject Index.