International Credit and Collections: A Guide to Extending Credit Worldwide

All the information you need to extend your credit lines worldwide!

As more and more companies expand globally, their credit managers must learn to understand and implement foreign concepts and practices while navigating different cultures and traditions. But working across borders and time zones has its pitfalls and credit managers must be well informed and up–to–date to avoid expensive mistakes and maintain their credit standards. International Credit and Collections brings together enlightening contributions from international experts to provide complete coverage of important issues and concepts, including:
∗ Country risk, credit insurance, and forfaiting
∗ Cultural differences and awareness issues: Latin America,
∗ the Pacific Rim, and Europe
∗ Collections expectations, issues, and practices
∗ Government programs
∗ Credit reporting practices: credit applications and
∗ letters of credit
∗ The Internet and new technology

Whether you are new to the global marketplace, or need to stay up–to–date on new procedures and standards, International Credit and Collections will help you safely and efficiently take your credit operation global.

INTERNATIONAL CREDIT.

International Credit Policy (M. Schaeffer).

International Credit Information (L. Flax).

International Credit Applications (M. Schaeffer).

Country Risk and Its Effect on Credit and Collections (A. Carl).

COLLECTIONS.

International Collection Basics (M. Schaeffer).

Export Factoring and Invoice Discounting (M. Schaeffer).

Documentary Collections and Protesting (M. Schaeffer).

International Collection Case Studies (J. Hudgens).

CULTURAL AWARENESS.

Cultural Awareness (C. Wieme).

Cultural Differences: Latin America (D. Marsh).

Cultural Differences: Pacific Rim (P. Beretz).

Cultural Differences: Europe (C. Wieme).

DEALING WITH PEOPLE.

Customer Visits (M. Schaeffer).

Credit and Sales: Solidifying the International Team (H. Schaeffer).

CREDIT INSURANCE.

Export Credit and Political Risk Insurance (T. Rispanti).

Changing World of Credit Insurance (B. Frewen).

Credit Insurance Case Studies (E. Taylor).

FORFAIT.

Forfaiting (M. Schaeffer).

Forfaiting Case Study (R. Straino).

GOVERNMENT PROGRAMS.

Tapping Federal Export Finance Programs (J. Shuman).

Data Protection Legislation in the United Kingdom (M. Barry).

BARTERING AND COUNTERTRADE.

Countertrade (M. Schaeffer).

Countertrade Case Study (H. Schaeffer).

LETTERS OF CREDIT.

Letters–of–Credit Basics (M. Schaeffer).

Letter–of–Credit Problems and Solutions (M. Schaeffer).

TECHNOLOGY.

Technology (M. Schaeffer).

Encryption (M. Schaeffer).

Credit Scoring (M. Schaeffer).

E–commerce and International Credit Executives (D. Wood).

Professionalism in International Credit (M. Schaeffer).

Closing Thoughts (M. Schaeffer).

Index.

Mary S. Schaeffer is the Editorial Director and Publisher of Accounts Payable Now & Tomorrow, a newsletter devoted to payment issues. She also pens, e–News from the AP Front, a complimentary e–zine for the payment community. She′s the author of ten books and numerous magazine, newsletter and newspaper articles. Her books have been used in several certification programs. She is a member of the New York Financial Writers Association. She is currently working on two additional books for John Wiley & Sons.