The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

In The Six Sigma Revolution, George communicates the principles of Six Sigma to audiences at every level and enables an immediate understanding of what is for many an intimidating field."–Ross Leher, Chairman and CEO RWI Interactive Information Services
"The Six Sigma Revolution is a powerful profit–building tool and an indispensable resource for leaders wanting to drive lasting improvement."–Mike Delaney, Senior Vice President Marketing and Strategic Planning Unifi, Inc.

Spis treści:
Foreword.
Preface.
Acknowledgments.
Chapter 1: Introduction to Six Sigma.
Chapter 2: The Strategy of Six Sigma: Eight Steps to Strategic Improvement.
Chapter 3: Profits = Customer + Process + Employee.
Chapter 4: Project Start–Up: Tactical Six Sigma.
Chapter 5: Measuring Project Sigma: How Close Are You to Perfection?
Chapter 6: Data and Process Analysis: The Keys to the Project.
Chapter 7: Root Cause Analysis: Never Stop Asking “Why”.
Chapter 8: Selecting Solutions That Drive Sigma Performance.
Chapter 9: Holding the Gains: Making Sure Your Solutions Stick.
Chapter 10: How Six Sigma Initiatives Fail and How to Avoid Mistakes.
Appendix.
Index.

Nota biograficzna:
GEORGE ECKES is founder of EAI, a Colorado–based consulting group specializing in results–driven continuous improvement, Six Sigma training and implementation, organization development, and managing change. His recent Six Sigma clients include Volvo Trucks North America, Lithonia Lighting, and General Electric. In 1996, Eckes and Associates, Inc. was chosen as a primary consulting organization for General Electric in their Six Sigma Quality initiative.

Okładka tylna:
"In The Six Sigma Revolution, George communicates the principles of Six Sigma to audiences at every level and enables an immediate understanding of what is for many an intimidating field."–Ross Leher, Chai rman and CEO RWI Interactive Information Services
"The Six Sigma Revolution is a powerful profit–building tool and an indispensable resource for leaders wanting to drive lasting improvement."–Mike Delaney, Senior Vice President Marketing and Strategic Planning Unifi, Inc.