Conversational Spanish for Hospitality Managers and Supervisors: Basic Language Skills for Daily Operations

Indispensable for hospitality managers who need to communicateeffectively with their Spanish–speaking employees, this unique bookgives you the basic Spanish language skills you need at work everyday. You′ll quickly learn Spanish phrases, questions, andinstructions that you can use immediately in all the areas ofyour daily operations. This concise but comprehensive book givesyou all the tools you need: Common dialogues in Spanish for the full range of hospitalityoccupations, including housekeeping, restaurant, kitchen, andengineering Useful phrases, including greetings, introductions, time,numbers, the calendar, and more Position descriptions and hotel and restaurant operatingprocedures in Spanish Interviewing vocabulary and general personnel officedialogues A brief overview of Spanish grammar basics and an easy–to–usepronunciation guide A model Spanish–language employee manual Handy, English–Spanish/Spanish–English hospitalitydictionaries

Pronunciation.

Essential Grammar.

Common Expressions.

At the Personnel Office.

The Housekeeping Department.

The Engineering Department.

The Restaurant.

The Kitchen.

The Employee Handbook (Sample).

MATT A. CASADO, EdD, is Assistant Professor in the School of Hotel and Restaurant Management at Northern Arizona University. He is the author of Food and Beverage Service Manual, also published by Wiley.